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DS Music Reviews

4.9 Rating 1,060 Reviews
98 %
of reviewers recommend DS Music
4.9
Based on 1,060 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read DS Music Reviews
Visit Website

Phone:

01600 772770

Email:

jon@dsmusic.com

Location:

3rd Floor Agicourt House,
1 Agincourt Square,
Monmouth
Monmouthshire
NP25 3BT

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very helpful and knowledgeable service.
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Posted 7 years ago
Very helpful and polite, they know their business too.
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Posted 7 years ago
I received excellent service and the item I ordered arrived within the expected time.
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Posted 7 years ago
Ordered Sibelius as a Christmas gift. Good price and arrived on time
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Posted 7 years ago
Friendly service with helpful info. Prompt delivery on ordered items. Good range of gifts. Great place to shop.
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Posted 7 years ago
Ordering and delivery process was straightforward. My query prior to placing order over the phone was answered speedily and courteously. The only issue I have is that the product image on the website could have been reflected better.
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Posted 7 years ago
I live in France and was ordering a gift for my sister in Monmouth. The lady (Laura or Laurie) on the live chat was really quick to respond, super friendly and very helpful. She identified the perfect gift and sent me the link to make it all very easy. Many thanks, much appreciated, Meg (Chris Jones sister in law!)
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Posted 7 years ago
Ordered for christmas and this is only 20th Dec so cannot comment further - star was for quick delivery.
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Posted 7 years ago
Easy ordering , quick delivery , looks fab , bought for Xmas so will see
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Posted 7 years ago
Easy to order arrived in few days
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Posted 7 years ago
Excellent, knowledgeable customer service. I wasn't made to feel rushed whilst making a decision, despite the shop being quite busy. Highly recommended.
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Posted 7 years ago
Easy to use web-site. Prompt delivery. What more do you need?
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Posted 7 years ago
Very prompt delivery of item, exactly as described.
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Posted 7 years ago
Great price for upgrade to Sibelius 8.72, and very helpful we chat.
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Posted 7 years ago
Talked about what we needed and demonstrated evrything we asked about,
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Posted 7 years ago
Always ready with knowledgeable advice and and friendly service
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Posted 7 years ago
DS were helpful and friendly but the carrier they used DPS consistently failed to deliver to us. I have no idea what action DS took against DPD but their poor service was a downside in what should have been a pleasant experience
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Posted 7 years ago
They had what I wanted as usual but they also brought me up to speed on some lovely guitars they knew I’d be interested in. A great personal touch.
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Posted 7 years ago
Super fast delivery - thank you.
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Posted 7 years ago
Quick delivery, excellent packaging and love the crackers!!
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Posted 7 years ago
DS Music is rated 4.9 based on 1,060 reviews