“Don't expect a warm retail experience. It's industrial/ trade focussed.
First hurdle is getting someone to acknowledge your presence.
Second is keeping their attention once you get someone.
Third is having an intelligible dialogue with anyone.
Product is good but expensive if you're retail.
This is based upon four visits.”
“Service was ok but paint was £10+ more expensive on a 5 litre tin than B & Q. Unfortunately I had already purchased and no refund policy in place as they mixed it on the day. It was on the shelf at B & Q as quite a neutral colour.”
