Dunkin' Donuts Reviews

2.2 Rating 401 Reviews

25 %

of reviewers recommend Dunkin' Donuts

Company Reviews

Questions

Metrics

2.2

Based on 401 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.1 out of 5

Popular Questions:

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How quickly does Dunkin' Donuts resolve customer queries?

Helpful Report

(1 day ago)

Greater than 38% of reviewers feedback is Dunkin' Donuts takes over a week to resolve customer queries.

Helpful Report

(1 day ago)

80.56%

Industry Average

“ Always be on point whit the service Michael always on point ”

- Christian mercado

“ STORE #357204 I am so grateful for 3 women @ this store always happy always helping. So amazing and professional THIS STORE IS MY FAVORITE!!! I would love to recognize MARIAH, GENELIS, and SHAVONNE for such courtesy such care and Top service!! Thabks ”

- Jessica McDaniel

“ I visit often location 7900 block of Harford Road, Baltimore. The store is well organized,the staff are very professional and service is excellent. ”

- Bertram Ignatius Wheeler

Dunkin' Donuts Reviews

Customer Service - Good