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DX.com group Reviews

1.3 Rating 24 Reviews
8 %
of reviewers recommend DX.com group

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Anonymous
Anonymous  // 01/01/2019
After weeks of feeling unheard and stuck in circles with the platform, I reached out to Thomas Mitchell with little hope left. But from the first moment, their team brought clarity, direction, and a sense of relief I desperately needed. They handled my case with impressive precision—identifying the problem, explaining the process in detail, and offering reassurance through every stage. Each message I received was timely, informative, and delivered with professionalism. They didn’t rush anything, yet they managed to resolve the issue faster than I ever expected. Their commitment to ensuring I felt supported was truly exceptional. This is the new gold standard for customer experience. #ExceptionalService #ProfessionalSupport #DigitalCare #SolutionDriven
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Posted 1 week ago
After weeks of feeling unheard and stuck in circles with the platform, I reached out to Thomas Mitchell with little hope left. But from the first moment, their team brought clarity, direction, and a sense of relief I desperately needed. They handled my case with impressive precision—identifying the problem, explaining the process in detail, and offering reassurance through every stage. Each message I received was timely, informative, and delivered with professionalism. They didn’t rush anything, yet they managed to resolve the issue faster than I ever expected. Their commitment to ensuring I felt supported was truly exceptional. This is the new gold standard for customer experience. #ExceptionalService #ProfessionalSupport #DigitalCare #SolutionDriven
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Posted 1 week ago
I was completely locked out of my account after a breach, and support was totally stumped. I was panicking until Frsrinc.com stepped in, found the vulnerability, got me back in within hours, and secured my investments. I honestly don’t know what I would’ve done without them!
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Posted 1 month ago
I was in a panic when my account was shut down after a breach, and support had no idea how to fix it. Then Frsrinc.com came through, pinpointed the problem, and got me back in safely. They didn’t just save my account, they saved my peace of mind.
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Posted 2 months ago
Scam Victim Turned Success Story with Alpha Recovery
DX.com group 1 star review on 14th September 2025
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Posted 3 months ago
I can’t thank Benito Gabriel and his team enough for their outstanding help in recovering my money from a scam platform. They were thorough, responsive, and extremely efficient, ensuring that I got every dollar back. Their expertise and dedication made a stressful situation much easier to navigate. I highly recommend their services to anyone dealing with similar issues! 𝐄𝐦𝐚𝐢𝐥..𝐁𝐞𝐧𝐢𝐭𝐨𝐠𝐚𝐛𝐫𝐢𝐞𝐥𝟒𝟒𝟗@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦 𝐖𝐡𝐚𝐭𝐬𝐀𝐩𝐩 —- +𝟏 (𝟓𝟎𝟓) 𝟒𝟎𝟐-𝟎𝟕𝟏𝟒
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Posted 10 months ago
DX's delivery company USP Postal did not deliver package as stated. USP Postal did not hand off package to local USPS (United States Postal Service) as stated because no USPS tracking number generated. DX will not consider a refund until 30 days after package is not received. That is a really long time to wait on a package. DX will not accept a credit card or debit card for online payments. Option is shown, but will not process. They only allow bitcoin. Offer nice discount to use bitcoin. But you give up a lot of consumer protection when using bitcoin for purchases. Interestingly, my debit card was hacked immediately after I attempted to use it to make an online purchase from DX. I don't expect to receive a refund and will probably be out the total of my purchase.
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Posted 4 years ago
I bought letv x526 phone that has a broken mic and I contact about the problem and still got no solution
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Posted 5 years ago
scam. stupid useless product and blocked from contact or leaving review. do not use under any circumstances. please.
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Posted 5 years ago
Do not buy on this site. The product does not arrive and the money is not returned! Kaufen Sie nicht auf dieser Seite. Das Produkt kommt nicht an und das Geld wird nicht zurückgegeben! N'achetez pas sur ce site. Le produit n'arrive pas et l'argent n'est pas retourné! Não comprem nesse site. O produto não chega e o dinheiro não é devolvido! No compre en este sitio. ¡El producto no llega y no se devuelve el dinero! Не покупайте на этом сайте. Товар не прибывает и деньги не возвращаются!
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Posted 5 years ago
SCAM AVOID - I queried how I track my shipment several days after the status was changed to "Fully Shipped" only for them to demand another $111 dollars to fulfill the order and telling me it hasnt been shipped at all. I tried to open a complaint on there website but the form doesnt work... you cannot contact them via twitter and facebook messages go unanswered.
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Posted 5 years ago
Order a drone as it was shown in stock. Took the money instantly, then after a week of no response said it was out of stock I need to wait 2 weeks, after 20 messages and on messenger, I get a response, out of stock please wait. Asked them 10 times to cancel the order , no response. Then a message , saying out of stock, nothing about cancellation. Another 5 messages sent , nothing. I don’t think I’ve dealt with such a irresponsible, ignorant and unprofessional company in all my years. Been a month and still have no idea what’s happening. Can’t find a email or system to complain. I’m £400 out of pocket with no idea where , when or whatever is happening
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Posted 5 years ago
scam do not enter payment information on their website
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Posted 6 years ago
Ordered a product that showed "in stock", did not receive it for a few weeks. Checked DealExtreme, they showed it out of stock. Contacted them, no support. Waited a month to get item to shipped status. Then item is delivered while we are away. They will not redirect to another address, so item is held. We try to pick it up when we get back, but item is now lost. DealExtreme refuses to refund. Opened a complaint with credit card company, still waiting for money back 4 months later. ORDER NUMBER 190816100162249656
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Posted 6 years ago
not recommended to anyone,this company only sells fakes,not secure website to order from DO NOT ENTER YOUR PAYMENT INFORMATION
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Posted 6 years ago
paid for premium mailing and received package a month later, had to pay a lot of customs plus the phone wasn't in a good condition. They won't refund anything, I guess it is my fault for trusting this company
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Posted 6 years ago
This website is basically a fraud. I bought a 4G signal amplifier...that actually was only for 3G, the web info is plainly false. I reuested return paying shipment back , and never got a penny back . The joke goes to 140€ wasted for nothing adn a lot of time. My order 190308100170898136
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Posted 6 years ago
DX Delivered Exactly? - Don't make me laugh !!! DX - Booked via Parcel2go Couldn't make it up !!! After a 1 month of - Sorry you're having problems... blah blah blah We'll sound as if we're here to help but... blah blah blah Going to string you along till you give up... blah blah blah My Parcel has now been delivered by DX to the neighbour of the pick up address !!! DX & Parcel2go incompetence knows no limit !!! Parcel2go - Harry Phillip Anthony Adams-Mercer (Director) Steven Kramer (Director) Christopher Simpson (Director) Richard Harry Phillip Adams-Mercer (Secretary) James Brett Greenbury (Signifiant Control) Wendy Adams-Mercer (Ex Secetary, Ex Director) James Brett Greenbury (Director)
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Posted 6 years ago
DO NOT GIVE THEM YOUR PAYMENT INFORMATION
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Posted 6 years ago
Order Number: 190109100180438027 I bought mobile for 400$ on dealextreme.com next day i purchased they asked me id proof i sent all and they confirmed payment then after 17 days ago they are not shipped item and main horrible thing is no one reply to my msgs i tried lot of times but not responding any one msgs and also not shipping product. they don't have chat service even dont have support emails ,they have only facebook support that also they blocked when i asked about my product see how frauds these peoples my money struck in dx.. if u paid through direct on dealextreme.com then forget your money they never give u r contact u.. big frauds .. i paid through paypal so i just opened dispute but still pending coz they are not reply to them also .. Dont buy anything in DX be careful like these scam websites
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Posted 6 years ago
DX.com group is rated 1.3 based on 24 reviews