DX Reviews

“ Now in the process of trying to get a refund from the retailer. ”

“ Delivery due today. Waited in all day. No delivery. No communication. Having read all the reviews I have no realistic hope of receiving the item. Will contact the seller for cancellation and refund. Sellers….do not use this courier. ”

“ Thanks to him signing in my name I am going to struggle to get a refund for this item. ”

“ They are worse than hermes they fail to deliver my items they say they call never do even gave them my number to call because they can't get a map correct live chat is disgusting they copy paste and close chat they say this that and the third but they full of false we say we gonna but never do save the hassle just refund your money don't bother going with them to deliver your items ”

“ Absolutely awful been waiting over a week for a bed too arrive for my son i have messaged everyday and they said it will be with you tomorrow.well still not here so called seller and asked for refund and will order from somewhere that doesn't use this delivery service.it should of been next day delivery aswell. ”

“ I will never shop online if sending via DX express. On 4 messages saying to deliver no show. On 1 message I was tracking van near my address then a message to say unable to deliver as not in so not true. This company needs to improve I have suggested to the company I ordered not to use DX express . I now had a refund not good for business. ”

“ Shambles of a company, nobody replies to enquiries, I need to know where my item is which should of been delivered today. No communication, no item and I will be going to H Samuel to get a full refund. Do NOT agree to use this company as they are totally unreliable. They don’t deserve 1 star. ”

“ Contacted the vendor, a fairly large company and got a refund of the express delivery charge. ”

“ First order was not even delivered to correct address but I cannot claim a refund because company I ordered from think I signed for it - I have incurred a financial loss from this. ”

“ Well after reading these reviews I’m not surprised my parcel haven’t turned up a week of waiting losing money from work to wait for this parcel customer services are absolutely shocking keeps telling me it’s out for delivery I’ve emailed my actual company I ordered from and getting a refund and will order else where will never use this company again I I find out any company I ordered off uses this company I’ll b cancelling the order straight away absolutely shocking ”