edays Reviews

Name: edays
Address: e-days Absence Management, Canalside House, 6 Canal St, Nottingham
Rating: 4.54

4.5 Rating 449 Reviews

94 %

of reviewers recommend edays

Company Reviews

Questions

Metrics

4.5

Based on 449 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

+44 (0)330 300 3403

Email:

enquiries@e-days.com

Location:

e-days Absence Management, Canalside House, 6 Canal St
Nottingham
NG1 7EH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is a very complex system with lots of capabilities but lots of complications and hard to understand set up for the admin end user. Self service is not a user friendly.”

Helpful Report

Posted 2 years ago

Hi Sandra, Thank you for leaving your review. We're sorry you feel this way about Edays however we're eager to make things right! If you contact customersuccess@e-days.com, we're eager to help you with the challenges you're having. Kind regards, Edays

Posted 2 years ago

“Support has deteriorated over last year - much slower to respond. also upgrade to Version 5 has been disappointing . Despite increased capability the admin user experience is more cumbersome in my view. Impossible to get booked on any live training events so i still dont understand how to use a lot of the additional functionality”

Helpful Report

Posted 2 years ago

“Admin point of view: Implementation needed a lot of our assistance. In the testing faze we had to catch and report many bugs/issues. Almost felt like your testing unit and not a customer. Even now after the implementation there are still bugs and things that need to be fixed and fixing them is going really slow.”

Helpful Report

Posted 5 years ago

“I dont think the service offers good reporting functionality and some of the capabilities are unclear. For a small business it could be a good way of managing a team but for large organisations forget about it.”

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Posted 5 years ago

“unfort. still no implementation into Outlook possible with whole group absence calendar overviews as in eDays...”

Helpful Report

Posted 5 years ago

Hi Christian, Sorry to hear you're disappointed, but hopefully we can help out! We do offer both the option to export team views into Outlook, and the option to integrate directly with your outlook exchange to add bookings straight into your users' calendars. If you get in touch with our team on Support@e-days.co.uk they'll be able to assist with this. Kind Regards, The e-days team

Posted 5 years ago

“Still waiting for upgrade since years.. very good support team”

Helpful Report

Posted 5 years ago

edays is rated 4.5 based on 449 reviews