edays Reviews

Name: edays
Address: e-days Absence Management, Canalside House, 6 Canal St, Nottingham
Rating: 4.54

4.5 Rating 449 Reviews

94 %

of reviewers recommend edays

Company Reviews

Questions

Metrics

4.5

Based on 449 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

+44 (0)330 300 3403

Email:

enquiries@e-days.com

Location:

e-days Absence Management, Canalside House, 6 Canal St
Nottingham
NG1 7EH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This system does everything we need and gets easier and easier to navigate around as improvements continue to be made. I would recommend to anyone.”

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Posted 2 years ago

Hi Lisa, Thank you for your feedback, we do appreciate it! Kind regards, The Edays team

Posted 2 years ago

“Much better than using bits of paper. Can be slow at times”

Helpful Report

Posted 2 years ago

Hi Kerry, Thank you for your review. We're sorry to hear that you find the system slow at times. We'd be more than happy to try and support with this if you want to get in touch with either your Customer Success Manager or customersuccess@e-days.com with "Feedback" as the email title. Kind regards, Edays

Posted 2 years ago

“The platform is really easy to use and navigate, we use to generate reports for various departments in the company and it gives the team quick access to see who is in and out of the office. I do find the new FAQ section with videos helpful but sometimes there isn't an answer for what I'm looking for and would still like to be able to contact and speak to someone personally.”

Helpful Report

Posted 2 years ago

Hi Jane, Thank you for your review. If you're ever stuck and need an answer, feel free to get in touch with your Customer Success Manager or customersuccess@e-days.com and the team will be more than happy to support you! :) Kind regards, Edays

Posted 2 years ago

“It does what it says on the tin! I rarely have any problems which I can't work out, as it is a very straightforward system to operate.”

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Posted 2 years ago

Hi Jocelyne, Thank you for your review! Kind regards, Edays

Posted 2 years ago

“Very useful tool. Design somewhat outdated.”

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Posted 2 years ago

“EASY TO USE AND GREAT TOOL FOR DAILY ADMINISTRATION”

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Posted 2 years ago

“Really loved the system but wished it could have done more in perhaps calculating part time holidays.”

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Posted 2 years ago

“great customer experience easy to navigate flexible tool good reporting capabilities we miss acceptable solution for time tracking once something is not configurable than it is not easy to get the functionality missing change management process lack of prioritization and not clear project roadmap for the upcoming months/years”

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Posted 2 years ago

“Best software for running Hr and leave.”

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Posted 2 years ago

“I would score it higher IF there was the ability to enter notes in the cells(days) where no absence is recorded. sometimes there is the need to add something as a reminder but cannot :-(”

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Posted 2 years ago

“I really like the system, the overall calendar makes it very easy to see who is in and who is not. The reporting element is a bit clunky and it takes me a long time to put a report together.”

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Posted 3 years ago

“Brilliant for staff requesting and approving leave, for oversight of leave and processing of TOIL. Easy to use platform, responsive help team, even when the platform could not do some elements needed, the team were keen to help find work arounds and were always responsive.”

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Posted 3 years ago

“A great product now with Single Sign on Via Microsoft Azure makes this any easy product to deploy to your end users where ever they are located and you never have to reset any end users passwords too. Amy support issues I had, have been resolved quickly. If, I gave them 5 stars they may stop improving their product and support 😁”

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Posted 3 years ago

“Easy to use. provides many options of absence management and reports.”

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Posted 3 years ago

“e-days Support team is very helpful”

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Posted 3 years ago

“It is a very usefull tool to manage absences, to receive a 5 start I would suggest some sort of a merge with a payroll system that could allow the total of hours worked from employees to be used to calculate their holiday entitlement (let's say if 8% of total hours worked but sometimes staff flutuates their working hours over weeks, specially students) and bank holiday entitlements (if not working 40hrs over 5 weeks, no bank holiday entitlement)”

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Posted 3 years ago

“Simple and clear”

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Posted 3 years ago

“The customer service has been brilliant.”

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Posted 3 years ago

“e-days allowed us to set up our absence reporting system and then forget about it more or less. Staff have access to everything they need as do managers, with minimal input beyond the initial set up. Time saving adn efficient!”

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Posted 3 years ago

“Easy enough to use for users. From an Admin side of things, it can be a bit hit and miss, however the support has always helped with that.”

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Posted 3 years ago

edays is rated 4.5 based on 449 reviews