Name: E Motor Spares
Address: 100B Henshaw Lane Yeadon, LEEDS
Rating: 4.79

“Ordered a left hand bottom arm for a Nissan X Trial only to receive a right hand one, I noticed that they were out of office until the 4th April due to the Easter break. I have emailed them several times and I have tried ringing them many times over the last couple of days. It seems they are quick to take your money but don’t won’t to respond when they get it wrong. They have left me without a vehicle and a very irate wife. I will be hoping that this review gets me some response from them in the next couple of days but if not I will pass it all over to Trading Standards.”

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Posted 6 years ago

“Doesn't dispatch in one day as stated in description more like 3 days then ignores your emails to cancel orders and still sends them! I had to send items back for refund and paid for postage I can not recommend this company”

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Posted 6 years ago

“Bought two rear wheel hubs / bearings. Parts were advertised as OE-quality but lasted only 4 months and 6500km. Sellers has delayed guarantee issue over two months and claims they havent had issues with these parts never before. They dont even know manufacturer or parts brand when asked.”

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Posted 7 years ago

Hi there, We’re sorry to hear you have had an issue with the items you have ordered from us. We have checked your order history and can confirm you are the first to experience a fault with the particular wheel bearing you had ordered, which is why it’s surprising to hear that the fault has occurred with both the wheel bearings you had ordered and not just one. All our parts do come with a one year warranty which we abide, all we ask is for the parts to be returned to us and a full refund will be issued when we receive the items back and they have been inspected. You are still within the warranty period so you can still return the items back to us for a refund. Further details can be found on the paperwork you received with your order. In response to your comment “They dont even know manufacturer or parts brand when asked.” We stock various brands of wheel bearings; these include LBK, Trupart, Nordic, Excel and EMS. The fluctuating prices and availability of stock from our suppliers can affect where we choose to source our stock from. However, we have used these suppliers for numerous years now, some for even over 20 years and can assure there are no issues with the quality of their items; otherwise it wouldn’t be worth us retailing them. If you have any further enquiries please do not hesitate to contact us through email customerservice@emotorspares.co.uk or by telephone 01132029990. Regards, E Motor Spares

Posted 7 years ago

Hi there, We’re sorry to hear you have had an issue with the items you have ordered from us. We have checked your order history and can confirm you are the first to experience a fault with the particular wheel bearing you had ordered, which is why it’s surprising to hear that the fault has occurred with both the wheel bearings you had ordered and not just one. All our parts do come with a one year warranty which we abide, all we ask is for the parts to be returned to us and a full refund will be issued when we receive the items back and they have been inspected. You are still within the warranty period so you can still return the items back to us for a refund. Further details can be found on the paperwork you received with your order. In response to your comment “They dont even know manufacturer or parts brand when asked.” We stock various brands of wheel bearings; these include LBK, Trupart, Nordic, Excel and EMS. The fluctuating prices and availability of stock from our suppliers can affect where we choose to source our stock from. However, we have used these suppliers for numerous years now, some for even over 20 years and can assure there are no issues with the quality of their items; otherwise it wouldn’t be worth us retailing them. If you have any further enquiries please do not hesitate to contact us through email customerservice@emotorspares.co.uk or by telephone 01132029990. Regards, E Motor Spares

Posted 7 years ago

“IF my order was sent at all, it was not sent to me They have ignored my emails - including an official, legal complaint. This company has taken my money and now ignores my attempts to contact This is FRAUD!”

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Posted 7 years ago

“Didnt send shipping details, didnt ship the goods and now ignoring my emails. Thieves!!!!”

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Posted 7 years ago

“bought a wiper motor from these who sell on ebay wiper motor was cheap junk, blew fuses soon as turned on . wouldnt reply back to my messages via ebay nor reply to ebays return request, part seemingly is meant to have 12 month warranty as well which isnt worth a toss if they ignore you . cost me twice from garage due to fitting this piece of junk and removing it to fit a proper one. would never use this tin pot cowboy company again.”

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Posted 8 years ago

“I bought a heater valve for my Ford KA and it was faulty , They sent a replacement free of charge but this was also faulty so I had to get it fixed by a Main Ford dealer at a cost of £149 I asked for a refund fro E motor spares and all of a sudden they have gone quiet I will never use them or recommend them again and neither should anyone else”

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Posted 10 years ago

“i bought an item which did not fit although it clearly stated it was made for my car in the advert . i still have the item as my emails are not replied too”

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Posted 11 years ago

“I haven't got a clue who e motor spares are, i have no idea who reviews.co.uk are and furthermore i have no idea why i am recieving unsolicited spam mail from them?”

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Posted 11 years ago

“They could not provide one of my two ordered items, so i cancelled the entire order. STILL waiting for my refund!!!!!! BE WARNED!!!!!!”

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Posted 11 years ago

“I have no idea who you are or what it is that you sold me, If you would like a sensible review please modify your spam to show recent activity.”

E Motor Spares Reviews