E2save Reviews

Name: E2save
Rating: 4.36

4.4 Rating 4,720 Reviews

84 %

of reviewers recommend E2save

4.4

Based on 4,720 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About E2save:

Free mobile phone deals on the latest smartphones from HTC, Samsung, Apple, Nokia, LG and Sony Ericsson. E2save is a trading name of the Carphone Warehouse. E2save.com offer giant savings on the largest range of the latest and best mobile phones on the market. . We sell mobiles from all major manufacturers, and offer exclusive handsets, giving you the opportunity to get the very best offer in mobile technology.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High standard service and delivery on time im really satisfied”

Helpful Report

(Samsung Galaxy S5 Charcoal Black) - Posted 10 years ago

“Simple, easy and quick. The ideal solution for me, after loosing my phone!”

Helpful Report

(Apple IPhone 5s 16GB Silver Refurbished) - Posted 10 years ago

“Often need nagging to receive cashback cheque, but other than that all good. Order process is as smooth as one can hope.”

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(Sony Xperia E1 Black) - Posted 10 years ago

“How easy was that ? I am very impressed with everything E2save. The website was easy to navigate and packed with information. Ordering was simple. Communication was excellent with plenty of email updates from both E2save and courier and my new phone even arrived a day early. Set up with network was done for me and it was cheaper than anywhere else. Why wouldn't you use E2save ? Its beyond me.”

Helpful Report

(Samsung Galaxy S5 Mini Black) - Posted 10 years ago

“Order phone on the Wednesday night, received notification that it had been accepted and processed on the Thursday and I received the phone in the morning on the Friday. Excellent service and a great deal on the phone/contract.”

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(Apple IPhone 6 16GB Grey Refurb) - Posted 10 years ago

“your really helpfull would tell my mates about this”

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(Nokia Lumia 735 Blue) - Posted 10 years ago

“Great service, only one complaint and it is quite an important one - they didn't advise at any point that the Network provider was going to take a £50 fee/deposit on the account on the first bill making it £75 instead of £25 in the first month. I'm afraid this issue let them down badly, if they had advised me at any point that would of been much less of an issue.”

Helpful Report

(Apple IPhone 5c 8GB Blue) - Posted 10 years ago

“I love the service with e2 save it was brilliant and I love my new phone , although I'm not sure what day my bill falls on so I know when to pay I haven't recieved any information ??”

Helpful Report

(Apple IPhone 5c 8GB White) - Posted 10 years ago

“Purchasing process fairly straight forward. One hiccup was not receiving any confirmation emails as they went to .com As opposed to my .co.uk maybes a system error. Delivery was quick with dpd and tracking emails texts good to follow. Overall decent process for buying and setting up apart from the one mishap which meant my new O2 username was sent to another email address which was not mine”

Helpful Report

(LG G4 Brown Leather) - Posted 10 years ago

“Very Fast Delivery. Amazing prices on Phones and contracts if you're prepared todo a tiny bit of work sometimes with redemption cashbacks. Unlimited minutes and texts etc for £10.90 with the latest Lumia 640 - what's not to like??”

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(Microsoft Lumia 640 Black) - Posted 10 years ago

“Very good experience with esave after being refused elsewhere, quick and easy forms with fast decision.”

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(Apple IPhone 5c 8GB Pink) - Posted 10 years ago

“Good service and value for money. The product was offered cheaper than any other comparable shops.”

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(Huawei Ascend Y330 Black) - Posted 10 years ago

“I am not impressed with the phone I felt persuaded into buying. I upgraded using the telephone service and I would not be using the system again as I feel I was given information that is not correct. I was given a run through of the specification and as far as I am concerned the phone does not work as though it should. Now I am stuck with this phone until my next upgrade is due.”

Helpful Report

(Sony Xperia Z3 Compact Green) - Posted 10 years ago

Hello Margaret, Thank you for your review. I’m sorry to hear that you feel that you weren’t advised correctly regarding your handset. I have tried to contact you this morning but unfortunately you were unavailable. If you would like to discuss this further, I would kindly ask that you confirm the best time to reach you. I look forward to hearing from you. Kind regards, Clare | e2save customer support

Posted 10 years ago

“Was very speedy service, no issues, enjoying my new phone. Thanks”

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(Apple IPhone 6 16GB Silver) - Posted 10 years ago

“Hi very good it it fast very happy with it thanks tom”

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(Apple IPhone 5c 8GB Blue) - Posted 10 years ago

“Great customer service when I'd made a mistake on my order...happy to help. Speedy delivery and all products as described. They have some fantastic deals...Don't miss out! :-)”

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(Nokia 105 Black) - Posted 10 years ago

“Very quick and friendly service, I placed 2 orders on 2 separate days, I am happy to say they were both here within 48 hours of my order being placed. I received full updates on both orders the whole way though the process right up until an email and text to confirm my delivery time (which was very accurate). Amazing service will definitely use again and I've recommended to family and friends”

Helpful Report

(Apple IPhone 5s 16GB Gold Refurbished) - Posted 10 years ago

“You contacted me to offer me an updated contract and new mobile phone. You actually told me you were from EE, which was my current provider. At no time did you tell me that you were not EE. I had no reason not to accept your offer, thinking that you were my current provider. You then sent me a phone that had been out of service by EE for at least 7 months. Once I realised you were not EE and I did not wish to accept your offer and contract, I contacted you and sent the mobile back to you. I have now been without a working phone for 3 days and I have no idea what will happen next. I am going to report your service to Trading Standards as you are working fraudulently and you have left me in a great deal of mess to sort out.”

Helpful Report

(Samsung Galaxy S3 Mini Blue) - Posted 10 years ago

Hello Gail, Thank you for your review. I’m sorry to hear that you feel that you weren’t advised who was contacting you and that you had upgraded with a third party company rather than directly with EE, I understand the concern this would cause. I have tried to contact you this morning but unfortunately you were unavailable. If you would like to discuss this further, I would kindly ask that you confirm the best time to reach you. You are also able to reactivate your sim by contacting EE and asking for a “Sim Correction”. Apologies for any inconvenience caused. Kind regards, Grace | e2save customer support

Posted 10 years ago

“Very good service I ordered phone in the evening and i got it next day.”

Helpful Report

(Microsoft Lumia 640 Orange) - Posted 10 years ago

“Quick easy to use website and the delivery driver contacted me via email to confirm delivery within an hour slot ... perfect. .. I wish all deliveries where ad easy! :O)”

Helpful Report

(Samsung Galaxy Note 4 Black) - Posted 10 years ago

E2save is rated 4.4 based on 4,720 reviews