“I should have read comments here before ordering. DO NOT EVER BUY FROM EAST DANE!!!!
I ordered a pair of jeans size 33 (I usually wear 32). I received a pair of jeans that was TOO SMALL (the product sheet did not mention this type of sizing), then they asked me 45$ to return this product. They DO NOT WANT YOU to return and definitely do not care about customer service. Please buy elsewhere.”
“Made my purchase and they were supposed to deliver my items. tried logging into my account after 2 days to check my delivery order, I wasn't able to log into. my account anymore. Contacted Customer Service, received an email from them saying they have cancelled my order and that they are sorry. No mention of my refunds, no further explanation. I will not recommend anyone to make a purchase on this site!”
“Tried spending almost $1,000 with you, had American Express gift card (cash equivalent), and I have my own Amex. After spending 20 minutes trying to get to a person on AMEX to find out why the card could not be applied as "Gift Card" . I called East Dane.
Spoke to your Customer Service (snottty) an found out they could not split the charge, and could only use East Dane gift card, where it says Gift Card or Credit. I also signed in through Amazon.
Got so aggravated, I cancelled order. I do not need the shoes and clearly East Dane does not need the business. Lucky them.”