“After conferring the designs with my husband and generating a cart of $500+, I decided before making such a Grand purchase with a company I've never utilized before, I figured that I would research reviews. As a published writer and author, I have found that all the five-star reviews we're fraudulently
cultivated by the company itself to counteract the reviews of actual purchasers. The fact that no one answers the phone when you inquire about your shipment is a red flag. The fact that when you order multiple garments in the same size, all allegedly custom made, arrive with different sizes and lengths is a red flag. Stating that you ship all over the world but no one seems to get their clothing within 8 to 10 business days, which is equivalent to two full weeks because they do not include weekends. These reviews tell me that this company is Haram and they ultimately engage in Riba, usury which is also of the greatest sins to go to Jahannam. I will not be wasting my $500 at this fraudulent online company.”
“One abaya sent wrong colour
One threads falling off
One see thru shrug
Have emailed all emails and filled in contact forms . Over a week ago. Heard nothing.
Save your money and time”
“This company is a joke. Save your money an time and go somewhere else. They lie about the delivery they don't help out with your concerns. Uzma just replies with the same message. Iv got things from India and still waiting from east essence to ship out my goods. Shame on you people for wasting peoples time
An money.”
“I thought I had found a perfect Muslim Dress out fitters, first order arrived on time, size too big and long, e-mailed for return, got a reply and address to send to.
I'm based in UK. had use UPS to send and deliver, they have tried 3 times to deliver, each time Driver says Company is CLOSED. I have sent a number of E-mails and messages still waiting for reply from Uzma Mubarak and Jazak Allahu. still waiting. I'm out of pocket for both goods cost and the cost of return shipping”
“I've been ordering from EastEssence for about a year now, and I'm through with getting inconsistent dress lengths. I order one length each and every time, and for whatever reason, I always get sent multiple different dress lengths. Additionally, you can never get Uzma on the phone. Why is there one person answering the sales and customer service line for ALL customers? This company services customers worldwide, so why would the phone service be handed to one person to manage? They are two different departments for one, and secondly, it is not a one-person job. They need more people to address customer's concerns. Please find a better way to measure customers' dress lengths that they request for better satisfaction. We have to wait weeks before getting our items due to paying for the lengths we want, so when the dresses come to us shorter than what we paid for, that's a serious problem. I've called EastEssence over 20 times in one day (Friday), and I could not reach Uzma or anyone else. Again, she's the only one who services customers, which may be why she could not answer. Either way, it's ABSOLUTELY RIDICULOUS buying from and calling this business. Why waste the time!”
“Sizing is an issue. I absolutely love that you can get a skirt and have it the length you want, for example. Unfortunately, the sizing is completely off. So I wanted a long skirt and I ordered a medium. The waist was fine. The rest of the skirt was like an extra large. I sucked it up and tried to order another one. I decided to go for the extra small just so I can get a much tighter skirt. Now the waist is too tiny but again the rest of the skirt is still too full.
Yes, I can return it but it cost money to do so. It took forever for me to get the skirt in the first place. Iām going to take the second skirt and alter it.”
“East essence is a fraud company. I ordered a thobe from East Essence and I have never received the package and it never has been delivered to my house. They took the full amount and a shipping payment as well. I have never been this dissapointed by a Muslim selling website. When I contacted them by email they have never got back to me. This is extremely frustrating. šš”
“EastEssence has completely changed the way I approach modest fashion. Their clothing not only upholds traditional values but also adds a touch of versatility. I love the diverse range of abayas that can be dressed up or down for any occasion. The size inclusivity is genuinely commendable, and the customization option allowed me to create a one-of-a-kind piece.”
“From the moment I placed my order, East Essence exceeded my expectations. The shipping was quick, and the garment arrived in pristine condition. The quality of the cloth is exceptional, and it fits like a dream. I appreciate the attention to detail in ensuring zero opacity and a comfortable fit.”
“EastEssence has redefined modest fashion with its exquisite collection. Each piece is a work of art, designed to provide comfort and confidence to the wearer. I appreciate the attention to detail, ensuring that all garments pass the modesty test flawlessly.”
“EastEssence has become my go-to online store for modest Islamic clothing. The diverse collection of abayas and other garments is simply amazing. Each piece is designed with comfort and modesty in mind, and the zero opacity feature is a game-changer.”
“EastEssence has become my go-to online store for modest Islamic clothing. The diverse collection of abayas and other garments is simply amazing. Each piece is designed with comfort and modesty in mind, and the zero opacity feature is a game-changer.”
“The customization options allowed me to get the perfect length for my height. As a plus-size customer, I am delighted that EastEssence offers up to 7XL sizes, making it truly size inclusive. Highly recommended for anyone looking for top-notch modest Islamic clothing!”
“I appreciate their commitment to being size inclusive, providing stylish options for all body types. The customization service with their talented stylists is the cherry on top. Thanks, EastEssence, for supporting our modest way of life fully!”
“Not only does EastEssence offer a fantastic range of modest Islamic clothing, but their customer service is also top-notch. I had some questions about the sizing and customization options, and their team was incredibly helpful and responsive. They guided me through the process and helped me choose the perfect abaya for my needs.”
“Recently bought a couple of pieces from this wonderful online shop and the fact that they offer customization options is a huge bonus. I've been recommending EastEssence to all my friends and family who value modesty in their fashion choices. Keep up the fantastic work!”
