Easy Airport Parking Reviews

Name: Easy Airport Parking
Address: 1st Floor,2 Woodberry GroveFinchley, London
Rating: 4.09

4.1 Rating 105 Reviews

77 %

of reviewers recommend Easy Airport Parking

Company Reviews

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Phone:

0800 311 8251

Email:

info@easyairport-parking.co.uk

Location:

1st Floor,2 Woodberry GroveFinchley
London
N12 0DR

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was good except it wasn't completely clear where I had to leave the car. However the service was courteous and the price was competitive. I would use again.”

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Posted 9 years ago

“I was surprised that no inspection of my vehicle was carried out by Easy Park staff when it was collected from me so had any damage been incurred it would have been problematic as it happened there was no damage so it wasnt an issue but i would have been happier if both parties agreed on the state of the vehicle prior to handover to protect both parties. The car was some time being delivered back to us ( around 30 mins ) for which the driver apologized and promised a 15% discount if we used Easy Park in the future . The main issue being for me the inspection prior to handover, if this is sorted in the future i would use Easy Park again”

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Posted 9 years ago

“MY VEHICLE IS ON A TRACKER - I'M A LITTLE CONCERNED TO SEE THAT MY VEHICLE WAS NOT PARKED IN A SECURE COMPOUND AND SEEMS TO HAVE BEEN MOVED AROUND A LOT. PLEASE EXPLAIN AS I WILL REQUIRE AIRPORT PARKING AGAIN SOON, AND I NEED CLARIFICATION FOR THIS PRIOR TO BOOKING WITH YOURSELVES AGAIN. ANITA WARD”

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Posted 9 years ago

“The initial greeting was good. We phoned 20 minutes before arrival, and we were expected. The staff were efficient. However on our return journey we rang once we had picked up our luggage, and were told someone would be with us within 25 minutes. In fact it was closer to 35 minutes by the time they arrived with the car. This was very disappointing. The driver was apologetic; but the lateness made a mockery of the system. It would have been quicker and cheaper to have parked in the car park, and picked the car ourselves. We are very unlikely to try this service again.”

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Posted 9 years ago

“Had to wait far too long both on Rrival and departure.”

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Posted 9 years ago

“I WILL NEVER use UK fly and park (stanstead) again. I dropped off my car at Stanstead for a weekend trip for my mums birthday in good condition. When I returned, ,my wheel cover was missing and when I highlighted that this was not the condition I left my car in, the representative from UK Park and Fly was very nonchalant and unapologetic. He advised that I contact the office on the following day to discuss. Long story short, the office were unfriendly, rude and unhelpful. The customer advisor who I was communicated with, questioned the value of my wheel cover and was implying that the value of my wheel cover was not worth my ongoing complaint. I sent pictures and explained the situation but they were reluctant to pay as they said there was no proof that the wheel cover was not missing before drop off. Honestly, it wasn't a great way to end a joyous and celebratory holiday trip.”

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Posted 4 months ago

“Do not use this company. They are enigma parking limited and they are being taken to trading standards bunch of arrogant tosses who ruin peoples cars”

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Posted 2 years ago

“I really wish have read other review before booking.this company. I called more than 3 tines to inform them am on my way and running late. When I eventually arrived at terminal 2 Heathrow its took ages for the person on the other end to pick my calls assuring some one is coming. After 15mins by this time the boarding already started and the rest of the family as gone ahead. Full of deciet lies. Called took ages to pick up or goes into voice mail box. Atimes. Eventually my whole family couldn't board rt now .and we've miss our flight. I really wish have read their reviews and heed warning before now..but is nit over cause where they are will dig them out for my refund.will speak to my lawyer about it. They surely don't deserve to be meet and freet operators. PLEASE Avoid them at all cost Advise to any known please stick to know nans”

Helpful Report

Posted 2 years ago

“I am currently on holiday and my car is with this company until I return. I paid £68 through the booking site for my car to be parked for 7 days. Myself and partner stayed at the Thistle hotel night before the flight. Unfortunately the pods at the hotel are currently not in operation. I decided to park the car at the hotel and drop the car at the terminal the following day rather so we could drive to the terminal. I called up the company on the number and asked them if it’s ok if I drop the car off the following day instead of the day it was booked for. The guy responded “yes that fine”. I was not notified of any other chargers or cancellations that may occur and was not sent any cancellation email or notification. When we arrived at terminal 5 the following morning I called and told them they can collect the car. Nobody arrived. I called again and was asked when my booking was for. I told them I called yesturday and changed it from Saturday to Sunday and was told it would be fine. The guy said to me, “ you didn’t arrive yesturday so your booking was cancelled”. I said, “ what do I do now?”. He said,” you have to make a new booking and pay £80 cash to the driver when he arrives, we don’t take card payments. You must get you refund directly from the company he said. The driver refused to give me any receipt for the £80 cash payment. I have phoned and chatted to them via their chat service regarding a refund on my original payment as now I have paid £150 to park my car for 7 days!. I am not having any luck. I am building a case against these guys now and urge anyone that has had issue with them to join forces with me to get our money back and get these guys removed from Heathrow. Contact me at brentwebster40atgmaildotcom”

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Posted 2 years ago

“cunts cunts cunts cunts”

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Posted 2 years ago

“Scam scam scam Avoid”

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Posted 2 years ago

“For anyone who is thinking of using this company (operated by Enigma Parking Ltd): DON'T !!!!! These guys are untrained, back street scammers who only operate a 'meet & greet' system at the Heathrow drop-off zone. So already you will pay an extra £10 charge to-and-from collecting your vehicle which they don't tell you about on their website. The worst bit about it for us was having to wait at the T3 drop off zone for a good half-hour, in full anxiety of someone not showing up at all, only to find a plain clothed care-free chap (by the name of Jamil Ahmed, btw) strolling along claiming to be part of the company that you booked with. Everything about the person & the service rang alarm bells but unfortunately a change of plan by then was out of the question as it would have risked simply missing our flight. The thought of my vehicle being in uninsured wrong hands pestered me all throughout holiday and I am just glad I at least got my vehicle back via a further long wait upon my return. AVOID AT ALL COSTS, EVEN IF YOU HAVE TO PAY TRIPLE !!!”

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Posted 2 years ago

“Terrible Company needs Closing down ASAP”

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Posted 2 years ago

“A scam as far as I am concerned. I filled in the online form for meet and greet, received an email confirmation, they took £60 from my bank account and I travel tomorrow. They won't answer my emails and are too busy to speak to me on the phone, I was told I'd get a call back and that was 13 hours ago. I have had to go with another company as easy airport parking gave me no other information at all apart from a booking reference. Avoid, avoid, avoid, 1 star is 1 star too many!”

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Posted 2 years ago

“Very poor service. The guy who answered the phone is too rude. Arrived on time and my car was delayed as there are no drivers. Waste of money and time”

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Posted 4 years ago

“What an appalling customer service! Paid to park until Thursday but due to circumstances flew home earlier. Phoned to give notice and was told had to pay £20 extra to get the car park. Chased for bank details and then told catch Uber. Finally paid but driver turned up and complained he had to get out of bed to return our car! In the end cost me more than stating at a reputable car park!!! A joke and appalling attitude!!!”

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Posted 4 years ago

“Do not use they said to call 30 minutes before our arrival to the airport but we got to the meeting point to find no one there. When we called they said the person was on the way and just inside the terminal. This was a lie as it took them another 40 minutes to arrive and had it not been for the fact the BA staff took pity on us as we were with our baby we would have missed our flight”

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Posted 5 years ago

“Customer service was terrible. Really don't know how to communicate. Use the park and ride services next time”

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Posted 5 years ago

“Do not use left our car with them for a week they were 20 mins late dropping it back off then when checking around car I noticed a roll up cigarette stub end in driver footwell plus tobacco all over floor and the car had a bad smell of cigarette smoke I wouldn’t of minded but car is only 1 year old and me and my wife don’t smoke plus wasn’t nice for my 2 children to get into. There slight dent from another car door which I noticed the driver didn’t hang around long enough for me to check car over rang number to complain spoke to a manager of the company he said he would look into who was driving the car not heard anything back yet and there not answering my calls surprise surprise”

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Posted 5 years ago

“I was very very angry when I called them when I had all my luggages and they said my car will be ready tomorrow! I said what? Tomorrow? I quickly checked my order and date was correct! I had to wait at the airport with my angry wife and two little daughters. I had to wait for about 1 hour so I was very late at home and had to wake up early to start work. I was angry but when I started driving back home I realised that I did reset milage in my car so it was 0 .... but after mile from airport it was 140 miles! So did they park my car more than 60 miles away from lutons airport?! I did contact website where I bought this and they came back to me saying sorry to hear that we will contact you shortly. I did chase them but I had no answer at all! Do I recommend them? Hmmm you should know my answer.”

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Posted 8 years ago

Easy Airport Parking is rated 4.1 based on 105 reviews