Easyjet Reviews

“ She freely offered both, and a means to apply for a refund any cost. ”

“ Had to cancel accommodation, car rental and other plans, all with no refund, and pay for new accommodation near Rome airport. ”

“ Really poor experience at the moment, still waiting for even a partial refund of travel back to the uk when they offered us no viable alternative back from Amsterdam after a flight cancellation. ”

“ They tried to call and sent us an email saying we could have a free transfer or full refund. ”

“ I ve just spent over one hour working my way through this company s Byzantine documents, seeking to establish exactly what's what in their provision of a refund when they ve rescheduled my flight by 6 hours. There cynicism by omitting information which is clear and to the point.,should shame themed ”

“ Booking early for holidays is a waste of time as flight and airports have changed… and when we used the cancel option offered, the refund was a credit …we will ring to get back the cash following their changes to the holiday contract… ”

“ Turns out that getting blood from a stone is easier than getting a refund on an Easyjet package. ”

“ basically we flew out for my partners birthday in Mallorca in October, fab holiday only to be let down by a 24hr delay and a cancelled return flight notified around 4hours after our flight should of left Palma which was due to no crew available!! emailed Easyjet for a refund or compensation, to be emailed we were sending the wrong information, or they couldn't download the attachments. ”

“ This was accompanied by a hard no on a request for a refund ("We apologise we cannot accommodate your request as we are a non-refundable airline, we truly understand the discomfort regarding that incident, but we will make sure the crew is focused and well aware, we will investigate this further to ensure your rights in the future, for your contentment is what we strive for. ”

“ We had to check in online for both new flights but there was no indication that our luggage was included so we booked it on ourselves and had to pay up front although it transpired we probably did not need to do this but Easyjet have refused to refund us for the extra 4 bags we didnt need to book. ”