“I rented from them few times, always the best price, and they do not rent out direct, I had to go through many car rental agencies (budget, fox, Payless ...etc). In all fairness i never faces any issues or problems, last time I had to return the car early to Budget cause of Covid closure, and Budget would not refund me the remaining days. I contacted them and after few emails and couple of weeks, they refunded my insurance money for all the trip which was worth something. I appreciated this and I would always choose them for my next rental.”
“We rented thru this website which was fine. BUT, renting an AVIS car in Pisa, Italy thru this website means you wait AT LEAST an hour to get your car. You get preferred treatment if you are a Preferred member of AVIS loyalty program and rent DIRECT from AVIS. So, while this online site was efficient, the wait after a flight was not.”
