Ebay Reviews

3.1 Rating 4,021 Reviews
E
Happiness Grade
E

Refund - Difficult

47.14%
Industry Average
I bought Relaxium and was told I could return it for a refund if it did not work.
posted 1 month ago - Ralph A Giangregorio
If you have used Guest Checkout, there is no way to contact seller when there is a problem. The page refreshes and INSISTS that you start an account, just to respond to the seller or attempt to get help!! If I wanted an account, I would have started one! Ebay should not have a "guest check" out option if the customer needs an account in order to get service!! You are completely at the mercy of the whims of the seller. They keep your money and decide whether or not you will ever get your item. If you go through "automated assistance," it is no assistance at all, no contact with a live person. I now have to wait until the 19th of March for my item (which I paid for on Feb 25th!!) It is hung up in transit, most likely lost or never even sent, and I cannot contact the seller (or Ebay!) to request a refund! Please do not use Ebay, you will be sorry!
posted 1 month ago - Nan
They accepted his return and now I have to find £250 for postage from his country to here to return it otherwise they refund him the £2000.
posted 2 months ago - Thee Lazarus
After 26 emails back and forth to seller "Yinlen-us" they promised refund, which I have not received.
posted 3 months ago - Anonymous
Where is Ebay’s due diligence? They claim to have a money back guarantee policy, but in this instance, they failed to validate the buyer’s evidence and provide a refund.
posted 7 months ago - Bob
The majority of Ebay orders are problematic, many times the purchase arrives very late, many purchases do not arrive at all, much of the information provided regarding the reliability of the sellers is not correct in the results test, When demanding a refund, they delay and postpone to later dates, which is a vile thing and disrespects the customer, you should stay away from this platform
posted 7 months ago - Nabil Shibli
The defend buyer and refund them, no questions asked.
posted 8 months ago - Jan Celis
On the other hand Ebay has a sadly a very bad return order system when I was returning the order back I by mistake clicked the return close button and the close return mean permanently close I can not ask for return and refund now.
posted 8 months ago - Anonymous
Bought a metal lathe for four hundred fifty five dollars from lucky star they said it was delivered the day they said it was delivered I was here all day an seen ups FedEx an the post man go buy I turn it in after the dealer gave me a fake tracking number an Ebay wouldent refund my money so Ebay's guaranteed or money back is worthless I'll never buy anything from them again I just lost my money to both scammers
posted 8 months ago - Dannie Flanary
The buyer got Ebay involved 24hr after it was returned even though Ebay gives the seller 48hrs to refund a buyer.
posted 9 months ago - Anonymous