Ebay Reviews

3.1 Rating 4,021 Reviews
B-
Happiness Grade
B-

Customer Service - Average

65.79%
Industry Average
Very happy with the service and good service
posted 3 months ago - Robert Bett
To put it mildly, I don't believe there a Customer Service department worse than that at Ebay.
posted 7 months ago - SANDRA EGDORF
The seller had clearly disappeared with my money and the initial customer service advisors weren't very helpful.
posted 11 months ago - Enrico M
Good service
posted 1 year ago - Margaret Clark
In each instance it was Ebay's mistake but it took us weeks to months to get the issue fixed all while our search listings were demoted, higher fees, Ebay CUSTOMER SERVICE+1 (805) 41O 5O4O Ebay PHONE NUMBER+1 (805) 41O 5O4O Ebay HEADQUARTERS PHONE NUMBER+1 (805) 41O 5O4O Ebay CUSTOMER SERVICE+1 (805) 41O 5O4O Ebay PHONE NUMBER+1 (805) 41O 5O4O Ebay HEADQUARTERS PHONE NUMBER+1 (805) 41O 5O4O and when top rated they allow sellers to send you broken used items and take away your ability to do anything! So their mistakes have cost of dearly financially and emotionally as when your business suffers so badly from something you did not do it can be very stressful.
posted 1 year ago - Ronims
Customer service to die for, money back guarantee means the customer is always right.
posted 2 years ago - Anonymous
I am so grateful that Maurice was the Agent who helped me with my purchase, today. He was professional, courteous, capable, patient and Customer Service Oriented. He went that extra mile to reassure me that what I had trouble ordering would be sent and delivered. Thanks Ebay for acknowledging Maurice as part of your STELLAR Team.
posted 2 years ago - Anonymous
Very good service and very fast.
posted 2 years ago - Rita Smith
Of course E Bay was in touch with me there answer was I cancelled This has gone on and on the one that phoned not the best by e mail heaps I have been with them years It has been a stressful horrid situation I have have all details in a folderI I have always received high comments a I was a buyer I am going to now close down I do not want anyone too contact me well it would be Customer Service they all seem to say the same.
posted 2 years ago - Anonymous
I Have been using Ebay for about a year now for selling and buying and when I have to talk to customer service it's kind of a pain as they sound like broken records stuck on "im sorry".
posted 2 years ago - Anonymous