“They responded to my complaint quickly and handled it with great professionalism. Receiving a full refund last week was a huge relief. It’s clear that the company genuinely cares about its customers and takes responsibility seriously. I’m very grateful for the positive outcome.”
“I order from ecigone every time I need a restock on nicsalts or replacement pods. The range and variety of both nic juice and replacement pods are top tier, they have every flavour you could possibly want and they also stock the best and newest Corex 3.0 pods for the Vaporesso Xros series. They do not disappoint in any way, delivery is quick and efficient and the order is always spot on.
I had one mishap with them and they sorted it within a day and sent me a replacement with no fuss, and the replacement was with me within 2days of emailing them and notifying them of my problem. Not a single complaint from me.”
“Returned item that was apparently " incorrectly" ordered. (It wasn't) !!! Delay in refund. Deducted postage and had to post back. Out of pocket £7 odd, through no fault of my own. 😡”
