“They responded to my complaint quickly and handled it with great professionalism. Receiving a full refund last week was a huge relief. It’s clear that the company genuinely cares about its customers and takes responsibility seriously. I’m very grateful for the positive outcome.”
“Returned item that was apparently " incorrectly" ordered. (It wasn't) !!! Delay in refund. Deducted postage and had to post back. Out of pocket £7 odd, through no fault of my own. 😡”