Booking Group Reviews

3.8 Rating 1,030 Reviews

72 %

of reviewers recommend Booking Group

Company Reviews

Questions

Metrics

3.8

Based on 1,030 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 8%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How quickly does Booking Group resolve customer queries?

Helpful Report

(1 month ago)

Greater than 57% of reviewers feedback is Booking Group takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

81.51%

Industry Average

“ Good service good price quick an easy ”

- Anonymous

“ Good service indeed ”

- Anonymous

“ Great with convenient web service. Here is my suggestion. Please provide options for mini bus or van with 10 or more seats. If possible, I want to change my reservation for 10 or more seater. ”

- Anonymous

Booking Group Reviews

Customer Service - Good