Booking Group Reviews

3.3 Rating 576 Reviews

59 %

of reviewers recommend Booking Group

Company Reviews

Questions

Metrics

3.3

Based on 576 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 8%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How quickly does Booking Group resolve customer queries?

Helpful Report

(4 days ago)

Greater than 63% of reviewers feedback is Booking Group takes over a week to resolve customer queries.

Helpful Report

(4 days ago)

78.13%

Industry Average

“ I am bewildered at your lacklustre and poor ratings and reviews. I have found Economy Bookings to be as GOOD -IF NOT BETTER_ than all or any Car rental agency. I have had nothing but superspeed asnswers updates etc whenever I have requested anything. I rate their SERVICE and COMPETENCY at 15/10 I am extremely brilliantly happy with this company ”

- Samuel Lotkin

“ Very good service ”

- Anonymous

“ Excellent booking service ”

- Anonymous

Booking Group Reviews

Customer Service - Good