EasiDrive Reviews

Name: EasiDrive
Rating: 4.79

4.8 Rating 598 Reviews

96 %

of reviewers recommend EasiDrive

Company Reviews

Questions

Metrics

4.8

Based on 598 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0345 8000 800

Email:

reviews@edamgroup.co.uk

Location:

New Acre House, Shentonfield Road, Manchester
M22 4RW

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was kept informed regularly on what was going on, and the progress of my car whilst it was in repair. On the hole it was a good service. The only thing that stopped a full five is the loss of my information that I had to send a few times.”

Helpful Report

Posted 3 years ago

Hi Ralph, Thank you for the review and the feedback with regards the service you received. We've reviewed your file and given feedback with regards the concerns you raised and apologise for any inconvenience you may have experienced. We appreciate the feedback. Thanks, EasiDrive

Posted 3 years ago

“Pleased with service but the hire van I received was not in great condition.”

Helpful Report

Posted 3 years ago

Hi, Thank you for the positive review and the feedback regarding the hire vehicle, we do try to ensure the vehicles are in the best condition and apologise that the one supplied was not in this instance. Kind regards EasiDrive

Posted 3 years ago

“I just want to thank easydrive for giving me a courtesy car when my car was involved in an accident. You guys took the car back 2 weeks ago. My car has not been repaired. I have been left frustrated because I have no car.. I am a keyworker. I look after patients with covid. It is difficult to get to work.”

Helpful Report

Posted 3 years ago

Hi Chinwe, Thank you for the review, we are sorry to hear of your concerns. Please contact complaints@easidrive.com if you wish to discuss the matter in more detail. Kind regards EasiDrive

Posted 3 years ago

“Perfect service always kept me updated on the progress. Can't fault them brilliant.”

Helpful Report

Posted 3 years ago

Hi Stacey, Thank you for the resounding review. Kind regards EasiDrive

Posted 3 years ago

“everything you have done so far has been good .please can you update me on the recovery of the taxi fare and the fuel expenses I incurred after the accident on the 27th june 2021. ref no.509030.kind regards Mr Francis Connor.”

Helpful Report

Posted 3 years ago

Hi Francis, Thank you for the review. We will request the file handler contact you with an update with regards to your uninsured losses. Kind regards EasiDrive

Posted 3 years ago

“All services were very good,”

Helpful Report

Posted 3 years ago

Hi Deu, Thank you for positive review and the feedback. Kind regards EasiDrive

Posted 3 years ago

“Good service always updated”

Helpful Report

Posted 3 years ago

Hi, Thanks for your review. Kind regards Easidrive

Posted 3 years ago

“To begin with there was miscommunication to which garage were doing the work but eventually it got sorted.”

Helpful Report

Posted 4 years ago

Hi There, We apologise for the initial confusion, thanks for leaving a review, it's much appreciated. Kind Regards EsaiDirve

Posted 4 years ago

“Very good service with excellent communication.”

Helpful Report

Posted 4 years ago

Hi Fleur, Thanks for the review. Kind Regards EasiDrive

Posted 4 years ago

EasiDrive is rated 4.8 based on 598 reviews