EDF Energy Reviews

“ Good customer service and from mr Scott and dale always replying to my needs in good time 👍🏼 ☺️ ”

“ Lisa Walsh made it very straightforward to change my account, explaining everything. Very happy with the service ”

“ I spoke to Lisa Walsh this afternoon about a query with my bill. She was friendly, extremely helpful and professional. She was able to put my mind at rest. Her Customer Service was excellent and she is a huge asset to EDF. Thank you Lisa. ”

“ Great company with great customer service! ”

“ I have been with EDF for a number of years now I got through to a delightful female EDF Telephone employee She was amazing at a time in my life when I feel very vulnerable (loss of husband of 42 years in January) This lovely person helped me change my tarrif without charge to a much more affordable one when I had been locked in to a less affordable one before the government dropped the prices She was patient and very empathetic so thank you EDF for providing a fantastic service Grateful on every level ”

“ Excellent customer service and speedy reply to my phone call ”

“ Just had a smart meter fitted yesterday evening, excellent service and a friendly and knowledgeable guy didn't catch his name, can you track him down and thank him. ”

“ Great transition and excellent customer service. ”

“ Having used previous energy suppliers we switched to EDF a couple of years ago and have found their service to be so friendly and competitive that we have aga just signed up for another fixed price promise until 2021. Their app is easy to use, giving opportunities to submit readings and see all bill history etc. And their online chat service is very efficient. ”

“ good service. made my switch over easier ”