“Worst customer service. No one to contact except the courier (not at fault) without any info about your order. If u try to message in chat only computer will reply giving courier whatsapp no. Three days after I ordered zero information about my order. Worst thing they already took the payment and acted nothing.”
“Their customer service is extremely unprofessional and can be rude. Their website states they have a return policy yet they continued to ignore my request to return an item. When they replied they refused to send a courier to pick up the item and even had the audacity to say it is my fault for choosing the wrong product. I was going to return the product and buy another one (that costs more than the product I bought, by the way) but I will never order from them again because of their awful customer service.”
“The worst quality ever, I bought CRONY Electric Scooter M365 for my son , as soon as he tried it , there is no stability and the handle bent made him fell injured his face , arms and legs, at the hospital the doctor advised no sports or school because of the fractures and injuries. I decided to return it , their manager is so rude he didn’t reply for three days and then he refused to return it. Poor products, management and customer service. It’s a very bad company and not safe products don’t waste your money.”
“A retailer that actually knows their products
I purchased a R9-LANGE F7 Electric Bike from Edragonmall, and received after sale support. It's refreshing in a world of online shopping run by AI's, to have people who actually know the products.”
