EE Reviews

1.6 Rating 1,134 Reviews

14 %

of reviewers recommend EE

Company Reviews

Questions

Metrics

Popular Questions:

Delivery

How does EE deliver? How long does EE take to deliver? Does EE deliver on time? How is accuracy and good condition of items delivered by EE?

Returns

Customer Service

How can I contact EE? How quickly does EE resolve customer queries?

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Ask a question and get answers from people who are customers of EE.

Email:

info@ee.co.uk

Location:

6 Camberwell Way
Sunderland
SR3 3XN

How does EE deliver?

Helpful Report

(1 week ago)

EE delivers items by Courier.

Helpful Report

(1 week ago)

33.33%

Industry Average

“ I didnt even know it was out for delivery, no emails, or any contact. ”

- Sarah Gulak

“ However, despite correctly inputting my address, EE could even get the address wrong, and I did not receive my order until 3 days after the expected delivery date after I went out to chase the DPD van for thrEE blocks. ”

- Anonymous

“ Rang EE who said they can’t offer a replacement router or send out a technician!! The only service they could offer us is that the router get sent back to be repaired and that it would take 7-10 days!! I argued countless times why can’t they send out a replacement router in the interim express delivery - nothing! They say sorry it’s not protocol on the account and all we can offer you is a replacement 7–10 days. ”

- Jude Clements

EE Reviews

Delivery - Slow