EEC Home Improvements Reviews

Name: EEC Home Improvements
Address: 140 Norwood Road, Southport
Rating: 4.61

4.6 Rating 492 Reviews

92 %

of reviewers recommend EEC Home Improvements

Company Reviews

Questions

Metrics

4.6

Based on 492 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Phone:

01704 539300

Email:

info@eec-hi.co.uk

Location:

140 Norwood Road
Southport
PR8 6EH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We opted for solar panels via a local authority auction - EEC Home Improvements were the chosen supplier. From the very beginning we were kept fully informed and offered the opportunity to attend an 'Information Session' which explained all aspects of the proposed solar installation, showcased the materials to be used and allowed a full Q&A session. Once we had decided to go ahead we received regular email updates, a comprehensive survey and a fully costed proposal, with the promise we could decide not to proceed at any time and have our deposit returned. The scaffolding was installed a couple of days before and the installation team were superb, going over the survey with us and allowing us to tweak our layout. The internal electrics were very neat & tidy, fully labelled up and a 'Quick Start/Stop' guide was provided. The system was soon up and running and producing electricity. We opted for the SolarEdge system which displays, on an app, how much electricity is being generated. This was the only problem we encountered - the inverter in the loft wouldn't connect to our wi-fi hub. I went online to research the issue and found that installing a 'hub extender' in the loft sorted the issue straight away! Overall we're very impressed with the whole experience from start to finish and would recommend EEC Home Improvements.”

Helpful Report

Posted 6 years ago

“Very good service, courteous and friendly, both from the staff in customer service in Southport and the installers.”

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Posted 6 years ago

“Having Solar installed was a smooth process. Someone to call at all times. Fitted and up and running quickly.”

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Posted 6 years ago

“Professional service with no hassle, Excellent, helpful and friendly customer service. Solar panels were installed smoothly, quickly and efficiently”

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Posted 6 years ago

“We are very pleased with solar panels from EEC. The staff could not have been more helpful, everything was well explained and the right system was suggested and installed. Highly recommend.”

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Posted 6 years ago

“Fast efficient friendly what more could you want?”

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Posted 6 years ago

“All work was carried out very professionally from start to finish. Extremely happy with the end result.”

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Posted 6 years ago

“The team arrived when they said they would, they were polite and went over and above their duty to provide a very good job. Would highly recommend”

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Posted 6 years ago

“We are very happy with the dealings we had with EEC Home Improvements and would recommend the company.”

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Posted 6 years ago

“Prompt initial visit. No pressure. Installed within 10 days. Excellent installation. No hesitation in recommending this company. If you buy Solar Panels optimisers (micro inverters on) each panel are essential for maximum efficiency. Very good information comes from the system.”

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Posted 6 years ago

“Staff very friendly and knowledgeable , the 2 guys who fitted the panels were Wayne and Steve again were brilliant and couldn't do enough, arrived early and stayed very late to finish the job.”

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Posted 6 years ago

“Extremely pleased with the solar system hat as been installed.”

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Posted 6 years ago

“Work carried out efficiently and well to time. All cleared away and left tidy. No complaints”

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Posted 6 years ago

“EEC did a good job from start to finish and we were startled at how quickly the work was progressed and completed. Enough information was provided at all times. Thankyou.”

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Posted 6 years ago

“I did appreciate all of your efficient assistance throughout the process of installing solar panels on my bungalow.”

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Posted 6 years ago

“The price was very much cheaper than another quote I had, the installation was done in one day, and the System has been performing very well. I am most pleased with the installation, a good investment.”

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Posted 6 years ago

“Everything went according to plan: scaffolding arrived when planned and was erected quickly. It was removed very soon after the installation of the solar panels and dismantled even quicker. The whole installation was on time and went smoothly with no mess or damage to property.”

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Posted 6 years ago

“Very happy with product and service”

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Posted 6 years ago

“EEC's staff are very polite, professional and helpful. I'm very happy with their service and the solar panels work very well since the installation. I definitely recommend EEC to all my friends for their good and professional service.”

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Posted 6 years ago

“Very professional and helpful company.”

Helpful Report

Posted 6 years ago

EEC Home Improvements is rated 4.6 based on 492 reviews