“I cancelled my account with them but they never processed the cancellation. My account dashboard still says "Pending Cancellation" - so then they went ahead and charged my credit card again.
I have emailed their customer service several times but they never responded. My credit card company has tried to contact them for a refund but they cannot be reached.
One year later, still the same issue.”
“Plugins are unlicensed. I canceled my subscriptions and they continue to charge me 2 years later. They don't respond and I can't be refunded in any way. Reached out the their gateway company to force cancel subscriptions. Stay away from them due to their highly illegal business practices.”
“Purchased "Pro" version of two plugins and neither was actually licensed, their support didn't respond so we were forced to issue a chargeback for the unusable plugins.”
“Poor feedback. Reach out via Email, Facebook, Twitter, Support Tickets, and any other imaginable form of communication. We are paying customers, but they do not have respect for their customers to reply. We have been waiting for over a month for feedback!”
