“
OH MY GOD... they take your money and just don't deliver anything, flowers where due yesterday for my mums birthday and still not come, customer service just don't give a toss.
i want a refund but don't expect they will give me one
”
posted 4 years ago
- Glenn Andrews
“
I contacted them to complain and although they replied and apologised and asked me to send them a photo of the flowers which I did, heard nothing back, or even a refund, absolutely nothing.
”
posted 4 years ago
- Martin Biggins
“
Absolutely awful service. Do not use. After a mistake with my order they refused to refund the mistake.
”
posted 4 years ago
- Anonymous
“
My order wasn't delivered and 3 weeks later there still no refund.
”
posted 4 years ago
- Adam
“
Totally disgusted with what arrived. Have sent a complaint and lucky enough got a refund. Wouldn’t touch them ever again.
First photo is what I ordered. Second was what I received
”
posted 4 years ago
- Anonymous
“
Wilted dead flowers, not a bit the same as the picture. What a sham. Flimsy card and upsetting to receive such a pathetic bunch of flowers when I know my poor father spent 25 pounds on them :( Awaiting refund. No customer service phone number, what a surprise. Will update comments if I receive a refund or not!
”
posted 4 years ago
- Mrs Allsopp
“
Who doesn’t have a contact number? I want a refund for flowers and chocolates that never showed up.
”
posted 4 years ago
- Anonymous
“
I have asked for a part refund.
”
posted 4 years ago
- Mary Main-Forbes
“
£50 we paid and we received very poor service
Apology? Yes
Refund ? £4.
”
posted 4 years ago
- Geoff Stockwell
“
Four weeks after two failed deliveries despite constant requests for a refund.
This company gets poor reviews.Wish I'd checked them first.
Beware their "we"LL get back to you in 48 hours delaying technique.
Serenata always efficient!
”
posted 4 years ago
- Anonymous
