EFlorist Reviews

3.7 Rating 12,291 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,291 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

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i ordered flowers for my daughter birthday and learned today that they arrived in poor condition.I would like a refund or replacement Gordon Simpson ps i think delivery took too long. they were sent to stirling G simpson

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Asked by gordon simpson (3 months ago)

When am I gonna get my refund for the flowers that weren’t delivered?

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Asked by Steve Dee (3 months ago)

Flowers ordered 15/09/23 for a birthday gift for 17/09/23 which your company took payment on the 18/09/23 have still not been delivered, obviously I no longer require the flowers, I therefore ask for a refund of £29-98. to be returned to my account .

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Asked by Mrs M. Wills (6 months ago)

flowers ordered 13th december for a birthday present to be delivered on 18th didn't received them so i would like a refund

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Answered by helen wood (3 months ago)

how do I get off your mailing list?

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Asked by Miriam Mason-Sesay (7 months ago)

My flowers have not arrived iv ordered last Monday

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Asked by Barbara Robertson (7 months ago)

I sent flowers to friends in Southampton no problem with flowers but paid for a little Prosecco which never arrived and no answer from my email?

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Asked by Shireen Hogg (8 months ago)

How do I delete your service

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Asked by Terence (1 year ago)

My order was not delivered as the flowers were not available. I still havent received my refund?

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Asked by Sufreen Akhtar (1 year ago)

Would love to leave you a review but I sent flowers and they were left on a porch but I could not see a picture of my order and it states if delivery is not delivered to a person that will be photographic evidence where it has been left which I have not received

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Asked by Alex Nightingale-Smith (1 year ago)

I have not yet received the flowers I was expecting on Friday

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Asked by Rona Goodall (1 year ago)

Was my order sent to 19 Berwyn Grove, Cheslyn Hay.

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Asked by Carol Parton (1 year ago)

please can you confirm that this was Deliverd?

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Asked by mr terry burns (1 year ago)

what is your email address please ?

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Asked by Victoria (1 year ago)

My delivery for August 5 was also never delivered. I reached out I wrote a bad review. I don’t know what else to do to try to get in touch with you. I’m going to go cancel my credit card right now.

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Answered by Ameena Taha (8 months ago)

Flowers not delivered ordered for delivery on Saturday 17th September have not had a tracking email from Yodel Order number WA10627087 product ID PS1BQTSU01.. Sunflowers £23.99. Jessica Pelling 42 Ryder drive Mutton Telford TF2 8SX Would be ost gteatful if this could be sorted out as l have never had a problem with EFlorist before and would like to carry on using you .

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Asked by Hazel Anderson (1 year ago)

The flowers that I ordered for my daughter were not delivered to her. I have been in touch via webchat with Yodel and am getting nowhere. They have promised twice to send a photo of the delivery but have not.The correct delivery address was Helen Muncaster .Flat 2, 1B Winchester Ave, Leicester LE3 1AX.I should have my money returned to the card from which they were paid . A disgraceful service!

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Asked by ELIZABETH MUNCASTER (1 year ago)

I am very disappointed as the flowers have not been delivered! So I can not say what state there in, but it looks to me that they are sitting in the depo? The delivery charges are not cheep for the service we have received!

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Asked by Lydia Coles (1 year ago)

Could you tell me when my flowers will be delivered they were supposed to be delivered on Friday and still haven’t arrived

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Asked by Pat Appleby (1 year ago)

Good day …. I can only say I am Not too happy…. What do you think of this comparison ? What I ordered and what was delivered

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Asked by June Sawyer (2 years ago)

Why am I not getting any response from customer services, My birthday gift to my daughter in law was appalling, a bunch of dead flowers and nothing like I thought I had ordered. Your reviews are just bad and I wish I had taken the time to read them before parting with my money which I have to say you haven't offered to return .I have contacted BBC watchdog hoping that they can prevent this happening to other people.

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Asked by Gwen Doolin (4 years ago)

Do Eflorist actually care? I would like to hear some sort of apology from their senior management team. Totally disgusting and pathetic quality of service and product!

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Asked by Matt (5 years ago)

I am really worried as ordered letterbox flowers for my friend today . The photo looks beautiful but am concerned they will be delivered in an awful form they have sent an email to me but they are addressing my friend . Can’t believe it and it is a no response email so can’t question them either Wish I had read the reviews before

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Asked by Nisha (5 years ago)

I have orded some flowers for my future daughter in law getting very worried after reading all the reviews can any one give me any hope that I am worry for nothing

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Asked by Maureen Filbert (6 years ago)

Nope! Sorry :( This place should be shut down! You should be worried if it's a wedding! Buy some bouquets from your local garage :)

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Answered by Angela Jones (5 years ago)

The 2.57 5* reviews are probably from eflorist employees and family members (certainly not the general public!)

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Answered by Angela Jones (5 years ago)

Sorry Maureen but they are terrible

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Answered by Paul Turner (5 years ago)

Hope you get them ,we ordered for the 28th wife's birthday ,no show ,sat in all day 29th ,arrived 5pm ,wife had already left for her work shift ,so didn't get them till 6am next day . The flowers ,look nice though , but days later 5 in fact half of them hadn't opened , total useless company

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Answered by mike (5 years ago)

Who do I sue to get my money back?

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Asked by Kathleen Scorah (6 years ago)

How do I get money back from this Company? The flowers that I received were dreadful. After numerous conversations and emails, as well as sending photos they will not refund my money.

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Asked by Kathleen Scorah (6 years ago)

Are you open today

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Asked by Margaret smith (6 years ago)

I'm really worried after seeing your reviews. The flowers are for a very special person who has had a great loss and now I'm really concerned that they won't get there on the date (tomorrow) and they'll be of a poor quality. I can't even call them to ask because of what has happened. Please can you reassure me!?

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Asked by Priya Bhatt (6 years ago)

Hope yours turn out okay ,never came for wife's birthday,came 5pm next day ,already gone to work , so she never saw them till the day ,looked okay but half of them hadn't opened 5 days later ,feel totally ripped off

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Answered by mike (5 years ago)