eGlobal Central Reviews

1.6 Rating 424 Reviews

13 %

of reviewers recommend eGlobal Central

Company Reviews

Questions

Metrics

1.6

Based on 424 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does EGlobal Central resolve customer queries?

Helpful Report

(6 months ago)

Greater than 70% of reviewers feedback is EGlobal Central takes over a week to resolve customer queries.

Helpful Report

(6 months ago)

67.31%

Industry Average

“ After looking for a iPad and on balance the reviews for eglobalcentral did focus more positive than negative I placed an order on 11/11/18 pm and purchased as a guest / credit card it took 3 days for the payement to show and Dpd delivered in a given time slot today sat 17/11/18 no issues and very good service in my opinion at a fair product price what's not to like ? ”

- Anonymous

“ Bought a Nokia 8 from eGlobal, didn't realise that they weren't Uk based so I was a bit concerned whether I'd actually receive the phone. The phone arrived a few days after order was placed, it was well packed and brand new. I've read some bad reviews about this company but for me they were superb, fantastic Price's, super fast delivery and great communication. I was very impressed with their service. ”

- Anonymous

“ I have to say, I'm surprised at all the negative feedback here......I bought a lens from eGlobal despite all the negative stuff I read, and it just arrived safely and exactly as I had hoped for, it took just over a week but that shouldn't be a problem for most people, it was tracked all the way and the info was updated regularly, all in all pretty good service, thanks guys and I'll use you again! ”

- mike smithwick

eGlobal Central Reviews

Customer Service - Average