Im sorry to hear that you ran into issues with a part that you ordered from us. Please contact our customer support and we are more that happy to guide you through installation, exchange the part for you, or issue a refund.
“After multiple attempts to get the right rail from Cabelas for my Savage Axis .270 and Vortex scope, I gave up on Cabelas and went with EGW as recommended by Vortex. I was not disappointed! Easy to find the right rail, informative videos, and great customer service. They had a deal on some quality scope rings and quickly helped me find the right height for my combination. Everything fit together perfectly. I highly recommend EGW!”
“Pretty solid 2 piece bases. It is a bit thick though for my liking. I had gone this way because I needed picatinny and the one piece mount I had was a weaver single slot front and 2 slot rear and had minimal adjustment. My new scope came with picatinny rings that interlock into the picatinny, so I had to find something different. I do wish there was an option to get one that wasn't 1/4" thick though.”
“I had a gunsmith install the mount for my Vortex Venum on my S&W M&PC 9mm. He had no problem. I finally tested it for the first time. Sighted in pretty fast. Very good group at 20 yards. The mount worked great so far.”
“You did excellent. Unfortunately I ordered the wrong mount based on the gun I have. What I didn't know is that the dovetail is larger than this base. I have contacted your team and they recommended that I change to a different mount. I returned the original mount and ordered the one you recommended. Can't thank you enough for your assistance.”