“I purchased a fragile item recently (thin strip light) but despite it being well packaged was received in two pieces. Sent a photo with my complaint twice by e-mail but as yet- no response. This was about two months ago. Very poor service when things go wrong.”
“I ordered 2 hand dryers and one does not work I have left messages and emailed and had no response from anyone, but you manage to keep sending me an email to ask for a review my company could have put a lot of sales in your direction this was a dummy run and failed miserably”
“Ordered a consumer unit for next day delivery , the next day I got an email saying it was ready for dispatch , I tried to find a number to call but couldn't , so I sent at least 3 emails saying please call me . Nothing I also emailed saying as I need this for a job tomorrow could you change delivery address please as its going to be a day late and I need it . Never had a response !!! It came too late for my job and I needed to buy another one to get the job done . No reply to emails !!! Very very poor service”
“Ordered item, had email to confirm purchase then a further email to confirm item had been dispatched
Unfortunately a subsequent email then states that the item ordered was no longer available and could not be found, to which a further email then says that the item had been found and could be dispatched! All this after the email confining the dispatch of my item.. Total disorganisatIn and very dissatisfied”
