“They sent a product that is not as per the advertised picture. They have agreed refund on return but you can only send via Evri and the packed product is longer than the Evri limit of 120cm. On contacting Electro World they knew this and have sent a label to return by post but the postage is more than the product and they won't refund the postage. How can they get away with sending a substandard item when knowing there is no way to return it without it costing me more than the product in the first place.”
“I ordered mixer but till date i didn't received and no respons to my emails.
Thru Google I saw and ordered. Whom to complain and how I'll be refunded.
Is it fake? Can anyone help me out?.”
“This is a thiefing company ordered a eletric scooter for my son's birthday they sent me a phone screen protctor my son end with nothing for his birthday. But god not sleeping on my knee i shall go god will fix them for me . The sadness that was on my son's face will alway be a picture in my mine the tears😭😭😭😭😭😭”
“I had ordered Combo Of Wireless Behind Neck And Wireless Earbuds but they shipped 2 analog watch of very low quality. There is no phone number in the website. Only an email address is provided, which they do not respond.”
“This app is fraoud plzz do not buy anything bcz i ordered ear buds he delivers me a head set plzz do not buy i am since 1to3 weeks he not recieving any call and i send a feedback also din't reply he said i refund u r money still not refu ss a money”
“Take money and never deliver item or re-fund money honest don’t waste your hard earn cash orderd for my little girls birthday no money back at all and guess what stopped responding rip off and con company !!!!!!”
“I purchased a hoverboard from Electrolux in September I am still waiting, I have constantly emailed them but they refuse to reply to any of my emails. I have asked on a number of occasions for a refund but they are refusing to refund my money.
I believe they are a rip-off company who takes your money but don’t give you your items.
DO NOT PURCHASE FROM THIS COMPANY”
“Extremely disappointed with my recent visit (OC Butovice). Turns out, Electro World has extremely racist financing policies. They will only offer financing to a foreigner if they can speak Czech perfectly and can read the T&C's themselves. Even though I was there with my Czech girlfriend, whom I live with, that could have translated the conditions for me. Additionally, more than half the staff there speak perfect English and could have done the same. That's not even counting the fact that I have already been granted and paid off a loan with my Czech bank. Its not like this is a problem elsewhere.
This was requesting finance for a 7k telephone. Not exactly expensive. 2 months previous to this I had spent over 40k CZK on a new PC from the same store. Ive spent significantly more than that over the last year at the same store. They didn't seem to care at all. So its fine to take huge amounts of my money without needing to speak Czech but as soon as I ask for financing, I get shut down because I don't speak the language. I would understand if they asked for a higher deposit or something but this is just ridiculous. This is not legislature at all. This is a purely racist policy. I'm a white male, an EU citizen and have all required Czech documentation regarding residency. I can only imagine what it can be like for others that are not like me.
I will never purchase another item from Electro World. I will be informing my friends of their anti-consumer and racist policies from now on.”
