“Yes they are stuggling with couriers atm, but it was worth a wait and Jordan was a super help.
Thanks for delivering the item in pandemic situation. Glad i chose Elegant.”
“Great customer service – Dealing with replacement item.
I had an issue with an item and contacted them via their online chat. The agent sorted the problem quickly and efficiently. Great, no hassle, customer service.”
“Website easy to navigate. Very detailed descriptions with great pictures. Good value for money and no stress! The whole process or dieting was very simple and clear.”
“Purchased 2 vertical panel radiators advertised on their website as having 25 year guarantee but both rads have serious flow issues due to internal design, worst I have experienced in. 30 years installing. customer service not interested as not reported within 30 days, lots of bad feedback about their company on the internet! just wish I had done some research before buying this rubbish. Trading standards complaint on way.”
