“Good arrived quickly
The cutting food blocks were not as expected
The Velcro strips had come off each set and had to be restuck back on
I would be interested in hearing if this has occurred before and would look at returning the two sets I have as I can’t onsell them like this”
Hi Maria, thanks for taking the time to post a review. We're thrilled to hear you are happy with the service from both the warehouse and your wonderful rep, Heather - she's a gem. It's also very pleasing to hear that you appreciate our great products - we put a lot of effort into creating and maintaining the range.
Thanks for the feedback. It's pleasing to hear that we handled your order efficiently and you are very happy with the quality of our products - that is important to us. We look forward to doing more business together.
“There's not much to say ... I ordered, they delivered.
When there was an issue with a product they addressed the issue immediately...you can't ask for much better than that.”
Thanks for the review. It's pleasing to hear that we have delivered good customer service. We always appreciate it if we are advised of an issue and get the chance to rectify anything required.
“The products are always great quality & such a fabulous range of products. The service is also excellent. Generally our order is packed and sent the same day we place our order. Wonderful company to deal with.”
Thanks Kathryn. We're thrilled to hear your feedback because we need to keep re-evaluating how we are performing. We'll endeavour to continue bringing you good service. It's great to hear your thoughts on the range; after all that's what builds our business relationship. More great new lines due into the warehouse later this week !!
“My relationship with Eleganter over many years is excellent. I always receive outstanding service, delivery, and their products are just what I want which is why I have dealt with Eleganter for so long and so regularly. Staff are friendly and service quality is exceptional.I also love meeting them at the Trade Fairs, COVID excepting. I look forward to seeing new products. Sue”
Thanks for the review Sue. We really value our customers and appreciate your feedback. Building business partnerships is important. We look forward to catching up at the August Gift Fair in Melbourne - COVID permitting. We'll have lots of good new products for you.
Hi Debbie, thanks for the review. Glad to hear that you love the quality of our products - that is very important to us. I will look into what we can do re quantities for you.
Thanks for taking the time to post a review. It's pleasing to hear that you love the products - quality control is very important to us. As is service, and it's good to know we handled your order well. We look forward to doing more business
We're pleased to hear that we provided helpful, speedy service & delivery and that you love the products. Glad to be of assistance. Thanks for the review
