“In general, I find the service agents try their best to help, referring us to existing articles, but sometimes it can be a long wait for a human response. I only contact them when the bot gives me irrelevant hits.”
“I love that you can so easily get help to sort out a problem. I had spent a good few hours making sure everything was just "so" but I still could not get the blog page to appear as I wanted it to. 5 minutes and it was all sorted out!”
“Elegant themes has the best costumer experience by far! Not only because the themes are very easy to use but also the pricing and the costumer support!!”
“I've been using Divi theme for more than 7 years and I love it!!!!! I've tried other themes and there is nothing like Divi. Elegant Themes has a real tech support that helps you to resolve problems fast.
¡He estado usando el tema Divi durante más de 7 años y me encanta! He probado otros temas y no hay nada como Divi. Elegant Themes tiene un soporte técnico real que te ayuda a resolver problemas rápidamente.”
“The best part of elegant themes and divi? Customer support!
Just ask and you'll get tonnes of custom css codes to customise your site.
They never say you no for any work which maybe even irrelevant to their service. For example, I made them add rank math SEO breadcrumb for me in my functions.php. As long as it is not a heavy work that can take half an hour to do, they'll do it for you without hesitation.
This type of customer support itself is worth more than $89”