“1 star is too much for these bait and switch scammers. Advertised "Made in Britain" received "Made in China". Return process is impossible as they demand you sent item to an address in Italy, which costs almost as much as the item.”
“MINUS 0- TYHIS COMPANY IS A SCAM-NO MERCHANDISE SENT, NO REPLY TO ANY QUERRY. DO NOT DEAL WITH THEM UNLESS YOU. HAVE MONEY TO THROW AWAY.
J W Schwarz, Ontario, Canada.”
“I ordered a product on the 2 feb 2020, sent an email on the 5 March 2020 about the whereabouts of the item and 7 days later still no reply! It’s just poor customer service.”
“Totally a scam, I ordered on February 10th and I am still waiting for shipment on March 12! The emails I receive are ridiculous!! They say that I can't get a refund because the order is "in transit" . . . It's been in transit for over a month and the tracking service says it's "having problems" . . . stuck between UK and USA.”
“Before you deal with these people, filter the feedback by one star, they are a rip off. I'm sure people would have rated them Zero if they could. Shipping times are ridiculous and they won't give you any rational response to questions, because they can't. Liars, scammers, YOU HAVE BEEN WARNED!”
“Before you deal with these people, filter the feedback by one star, they are a rip off. I'm sure people would have rated them Zero if they could. Shipping times are ridiculous and they won't give you any rational response to questions, because they can't. Liars, scammers, YOU HAVE BEEN WARNED!”
“Before you deal with these people, filter the feedback by one star, they are a rip off. I'm sure people would have rated them Zero if they could. Shipping times are ridiculous and they won't give you any rational response to questions, because they can't. Liars, scammers, YOU HAVE BEEN WARNED!””
“Great service!
Purchased the Blue Japanese Porcelain Dress before reading any reviews of the site (I know, I know)
Dress arrived 14 days after purchase and is exactly as described size and pattern wise.
Ros”
“STOP! do not buy there. never received my money back. they are cheater!!! waited 2 months for the package and paid a lot of money from germany to uk to sent it back because of bad quality and not what was descriped and never received the money back, even that i am in email contact. they told me they will, but nothing happened! very frustrated!!!”
“If I could give this company 0 stars I would! They are the biggest scammers. I ordered a blanket that was not as described. Cost over 88.00 to ship it back, they never picked it up in customs and received the blanket back last week. Ordered it in November, it is April. 0 STARS”
“Am 12.1. erhielt ich Waren die ich bei "the Hanna shop" bestellt hab. Zahlung bei PayPal lief über Eli Zeta. Die Jacken waren unter aller Sau! Kaputt, ganz miese Qualität. Ich reklamierte bei der angegebenen emailadresse. Daraufhin fand ein kilometerlanger emailverkehr statt. Am Ende kamen die Nachrichten zurück! Über den messenger hatte ich auch kein Glück. Wenn die nimmer weiter wussten, fingen die von vorne wieder an! Ging dann !it Paypal in den Käuferschutz, der wurde stattgegeben, dafür musste ich die Waren für 30.99 Euro nach Teneriffa schicken. Die Paketverfolgung ergab, dass bei der Empfängeradresse Fehler gemacht wurden und ist auf dem Rückweg! 78 Euro weg für die Ware, 30,99 Euro weg fürs Porto! Lasst blos die Finger weg von diesen Betrügern.”
“Be carefully. I have to pass the matter over to the "Schlichtungsstelle EU" as it is impossible to get an answer from the company regarding a refund.”
“Be careful! I ordered at www.thehannahshop.com which has just changes its name to www.diesophiestore.com and the payment went via ELI ZETA at paypal. The quality of the items I ordered was bad (nothing like in the pictures). I had to pay almost 20 Euro for the return of the items to an adress in GB and so far I haven't received any money back. I hope paypal is gonna help me.”
