“I am waiting for a refund of an order I placed last year.The company says the product was delivered but it wasn’t.They are blaming the shipping company!I want a full refund”
“If you ordered from the Marcus store/Elizeta and they sent you anything marked as one size but it's totally a wrong size like me (I ordered XL and received a coat that was a medium size) I ordered it from the market store which is in the USA and to get my money back I would have to send it to Italy which would cost me $60 for shipping, do you like I did and call your local congressman and have them put a stop to them doing business in the United States they are a scam 100% I'm also going to look into class action lawsuit”
“SCAM!!!!!Do not order from this company they are a scam 100%, also do not order from the Marcus store because they will sell you Eli Zeta products and rip you off, I ordered an extra large coat and they sent a coat with Xl tag but was actually a tight medium, the positive comments you see I guarantee are paid for there is nothing good about this company whatsoever scam scam scam scam”
“I’m not getting any answers to my request on where my purchase has gone. I’ve been charged, have received nothing and no one is answering my email or questions. Have no answered questions below as no has made contact with me nor have I received my purchase. I’m not impressed AT ALL😡😡😡😡😡😡”
“Bought jelly balls. No sign of them. Added to that I find a second automatic payment has been set up in their name for monthly payments. Since then someone has added their phone number as main contact to my PayPal acc and I have now been hacked for 2k. Be careful”
“Ordered raincoat on 11-30-20, using PayPal, but have not received item, nor shipping or delay emails. I have emailed company twice with no response; have opened a complaint through PayPal’s resolution center. Hopefully they can get my money back. I’ll not be dealing with this company again.”
“horrible horrible customer service. I ordered the tribal one piece bathing suit and first of all, the fit is awful! The breast pads/section are like RIGHT next to each other, leaving the outside of your breasts to hang out of the suit. Whose boobs are literally right next to each other. Then they didn't send the cover up I ordered at the same time. They only sent this ill fitting swimsuit. They put me off and put me off for almost two months and literally 16 emails back and forth. I had to open a paypal complaint and FINALLY got a refund through paypal. I will never ever ever even think about ordering from this site again. They just lied lied lied every time I talked with them. Said they re-shipped the cover up but didn't have a tracking number yet. This went on for TWO weeks. How do you not have your own tracking number on something you sent. Be aware of this site. And this post will probably be taken down asap. BTW I ordered these items on June 13 and STILL have not gotten the cover up they "re-shipped."”
“waited over 2 months for the item, finally got it and it was damaged and missing the charger. reached out to them for a refund, after 4 days, they tell me im out of the return period, when i just got the item. then they want me to pay to return the item back to italy! the item came from 2 towns over. horrible customer service and cheap made product. buyer beware.”
“1 star is too much for these bait and switch scammers. Advertised "Made in Britain" received "Made in China". Return process is impossible as they demand you sent item to an address in Italy, which costs almost as much as the item.”
“MINUS 0- TYHIS COMPANY IS A SCAM-NO MERCHANDISE SENT, NO REPLY TO ANY QUERRY. DO NOT DEAL WITH THEM UNLESS YOU. HAVE MONEY TO THROW AWAY.
J W Schwarz, Ontario, Canada.”
“I ordered a product on the 2 feb 2020, sent an email on the 5 March 2020 about the whereabouts of the item and 7 days later still no reply! It’s just poor customer service.”
“Totally a scam, I ordered on February 10th and I am still waiting for shipment on March 12! The emails I receive are ridiculous!! They say that I can't get a refund because the order is "in transit" . . . It's been in transit for over a month and the tracking service says it's "having problems" . . . stuck between UK and USA.”
“Before you deal with these people, filter the feedback by one star, they are a rip off. I'm sure people would have rated them Zero if they could. Shipping times are ridiculous and they won't give you any rational response to questions, because they can't. Liars, scammers, YOU HAVE BEEN WARNED!””
“STOP! do not buy there. never received my money back. they are cheater!!! waited 2 months for the package and paid a lot of money from germany to uk to sent it back because of bad quality and not what was descriped and never received the money back, even that i am in email contact. they told me they will, but nothing happened! very frustrated!!!”
