“Totally a scam, I ordered on February 10th and I am still waiting for shipment on March 12! The emails I receive are ridiculous!! They say that I can't get a refund because the order is "in transit" . . . It's been in transit for over a month and the tracking service says it's "having problems" . . . stuck between UK and USA.”
“Before you deal with these people, filter the feedback by one star, they are a rip off. I'm sure people would have rated them Zero if they could. Shipping times are ridiculous and they won't give you any rational response to questions, because they can't. Liars, scammers, YOU HAVE BEEN WARNED!””
“STOP! do not buy there. never received my money back. they are cheater!!! waited 2 months for the package and paid a lot of money from germany to uk to sent it back because of bad quality and not what was descriped and never received the money back, even that i am in email contact. they told me they will, but nothing happened! very frustrated!!!”
“If I could give this company 0 stars I would! They are the biggest scammers. I ordered a blanket that was not as described. Cost over 88.00 to ship it back, they never picked it up in customs and received the blanket back last week. Ordered it in November, it is April. 0 STARS”
“Am 12.1. erhielt ich Waren die ich bei "the Hanna shop" bestellt hab. Zahlung bei PayPal lief über Eli Zeta. Die Jacken waren unter aller Sau! Kaputt, ganz miese Qualität. Ich reklamierte bei der angegebenen emailadresse. Daraufhin fand ein kilometerlanger emailverkehr statt. Am Ende kamen die Nachrichten zurück! Über den messenger hatte ich auch kein Glück. Wenn die nimmer weiter wussten, fingen die von vorne wieder an! Ging dann !it Paypal in den Käuferschutz, der wurde stattgegeben, dafür musste ich die Waren für 30.99 Euro nach Teneriffa schicken. Die Paketverfolgung ergab, dass bei der Empfängeradresse Fehler gemacht wurden und ist auf dem Rückweg! 78 Euro weg für die Ware, 30,99 Euro weg fürs Porto! Lasst blos die Finger weg von diesen Betrügern.”
“Be carefully. I have to pass the matter over to the "Schlichtungsstelle EU" as it is impossible to get an answer from the company regarding a refund.”
“Be careful! I ordered at www.thehannahshop.com which has just changes its name to www.diesophiestore.com and the payment went via ELI ZETA at paypal. The quality of the items I ordered was bad (nothing like in the pictures). I had to pay almost 20 Euro for the return of the items to an adress in GB and so far I haven't received any money back. I hope paypal is gonna help me.”
“Ich habe nur einen von zweiArtikel bis jetzt erhalten, aber keine Möglichkeit diesen wieder zurück zu schicken. Käufer reagiert nicht. Habe Paypal bereits informiert.”
“Non comprate. Prodotti di scarsa qualità. Dalla Cina con posta. Tempi di attesa eterni. Vi arriva un prodotto non conforme. Paypal non vi tutela. Chiude il reclamo dando ragione al venditore.
Do not buy.”
“DO NOT buy from this seller!! The products are misrepresented and their return policy is a sham!! They don't answer their phone or return calls so you can't get the return authorized. I returned the item anyway (without authorization number because my 30 days was nearly up) because the item did not meet the specs or online pictures. The item was received AND signed for, but of course I was never issued a refund.”
“I ordered a shirt dress from this company. The item that arrived was not what was advertised. I have tried to contact them but they do not reply. Avoid this company it is a disgrace .”
