ELI ZETA Reviews

“ I am waiting for a refund of an order I placed last year.The company says the product was delivered but it wasn’t.They are blaming the shipping company!I want a full refund ”

“ I had to open a paypal complaint and FINALLY got a refund through paypal. ”

“ waited over 2 months for the item, finally got it and it was damaged and missing the charger. reached out to them for a refund, after 4 days, they tell me im out of the return period, when i just got the item. then they want me to pay to return the item back to italy! the item came from 2 towns over. horrible customer service and cheap made product. buyer beware. ”

“ Totally a scam, I ordered on February 10th and I am still waiting for shipment on March 12! The emails I receive are ridiculous!! They say that I can't get a refund because the order is "in transit" . . . It's been in transit for over a month and the tracking service says it's "having problems" . . . stuck between UK and USA. ”

“ Be carefully. I have to pass the matter over to the "Schlichtungsstelle EU" as it is impossible to get an answer from the company regarding a refund. ”

“ DO NOT buy from this seller!! The products are misrepresented and their return policy is a sham!! They don't answer their phone or return calls so you can't get the return authorized. I returned the item anyway (without authorization number because my 30 days was nearly up) because the item did not meet the specs or online pictures. The item was received AND signed for, but of course I was never issued a refund. ”