Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.83

4.8 Rating 4,304 Reviews

97 %

of reviewers recommend Elite Garages

4.8

Based on 4,304 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages are one of the South's leading independent tyre, MOT, car service and forecourt operators with a turnover in excess of

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 1 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Popped in to elite in Bournemouth without an appointment to sort out a possible slow puncture. The staff were very friendly and agreed straight away to look at the problem, 10 minutes later, the problem was sorted due to a wheel balancer needing attention. They refused any payment even a good will gesture. Great service and will definitely use this garage again in the future. Easy access to premises with plenty of parking . Would definitely recommend!!”

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Posted 5 years ago

Thank you for your positive feedback!

Posted 5 years ago

“Really helpful - Pav at Horsham - when needed a puncture repair which ended up being a new tyre. Informative and also checked all other tyres”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“I took my car in for an MOT today, While waiting in the reception area for my MOT to be done, 3 different vehicles and owners came in without appointments, 2 with unknown noises coming from their cars and 1 with a totally deceased battery. I watched as the 2 cars with noises were put up on ramps and inspected, 1 had a stone wedged between the brake disc & back plate, the other had the engine undertray loose and dragging on the floor, both were promptly fixed and returned with no charge. The flat battery car had broken down in a carpark a few hundred yards away, 1 of the mechanics took tools and a new battery across and fitted it within 10 mins only charging the customer for the cost of the battery. I have never been moved enough to write a review before,but the customer service and care taken was outstanding.From what I witnessed in the time i was there and the way in which the customers were treated I would highly recommend this garage. It is refreshing to find people that deliver customer service to such a high standard. ps my car passed with 1 advisory.”

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Posted 5 years ago

Thank you so much for your positive review. We love hearing from our happy customers!

Posted 5 years ago

“Brilliant service. Lovely team. Thank you”

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Posted 5 years ago

Thank you!

Posted 5 years ago

“A damaging puncture necessitated a new tyre. As the vehicle was of a new design, there was no stock available within the network. While I was checking for alternative suppliers Ian came back to me, saying that he had located a tyre, available within two days. The following day I received a call to advise that the tyre had arrived. I had this fitted within 24 hours of my initial visit. These guys put themselves out to meet my needs. This is excellent service . Thank you”

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Posted 5 years ago

“I recently took my BMW to Elite Garage in Hayward’s Heath as 2 different warning lights had just appeared on my dashboard. A friendly mechanic informed me that the number plate bulbs had gone and the windscreen washers needed topping up. He did both these things and put air in the tyres.I was charged £25.00 which was £25.00 well spent as I was able to continue on my journey.i was delighted with the service I received and would recommend them.”

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Posted 5 years ago

“I took my car in to have my tyre checked and was greeted with a warm welcome by David and imediately knew that i was in good hands as David has worked at Elite Garage for many years. Very satisfied with the work carried out and will always use them in the future. Thank you Martin Freeman”

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Posted 5 years ago

“Brilliant service today, especialy Neil,for doing a really quick job for me, and for elite motors for fitting me in so quick . thank you”

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Posted 5 years ago

“They were all very friendly and kept me well informed.”

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Posted 5 years ago

“Mark and his team in Bournemouth always go above and beyond. The price is very good too”

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Posted 5 years ago

“Friendly and helpful”

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Posted 5 years ago

“I have to add this review for the service I received today, drove into the garage at 9.30 am as break pads were grinding on the disc’s, the welcome was so friendly and helpful, they looked at my car , and booked it in straight away, At 11.10 got a call to say the work was completed, outstanding service second to none .”

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Posted 5 years ago

“My wheel required re balancing, Josh helped me immediately at the Pulborough garage. He was very apologetic for the inconvenience. Thanks to him I was back on the road in no time.”

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Posted 5 years ago

“Very friendly and efficient service, I have nothing but praise, Deborah Moggach”

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Posted 5 years ago

Thanks for sharing your experience Deborah

Posted 5 years ago

“Gary has great customer service skills. Very quick to get my car in and repaired on the day. Fair price. Would definitely recommend”

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Posted 5 years ago

Great to hear Thank you

Posted 5 years ago

“Despite the difficulty with social distancing etc the guys in Haywards Heath always do a great job. Ordered the tyres on the website, booked my time slot, dropped the car off, went shopping and they called me to say it was ready all within the timescale they said.”

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(Haywards Heath) - Posted 5 years ago

Great to hear, Thank you for sharing your experience :)

Posted 5 years ago

“Took my car in for an MOT and servicing at Pulborough. The staff were very helpful, quick and I got the work done for a competitive price. Will be taking it back here next year when it is due again.”

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Posted 5 years ago

Thank you for sharing your positive experience :)

Posted 5 years ago

“Great friendly team service, as a key worker took my car to Elite as i had a problem with my exhaust they fixed it, have used them before & will carry on using them.”

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Posted 5 years ago

“We've always found Elite to be very efficient, reliable and courteous.”

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Posted 5 years ago

“Very good service, they explained instructions very clearly because of the Coronavirus, they were both very polite and helpful I won’t hesitate to go back if I need to”

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Posted 6 years ago

Elite Garages is rated 4.8 based on 4,304 reviews