Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.82

4.8 Rating 4,308 Reviews

97 %

of reviewers recommend Elite Garages

4.8

Based on 4,308 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages are one of the South's leading independent tyre, MOT, car service and forecourt operators with a turnover in excess of

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 1 star review on 1st July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took my Renault Scenic in for an MOT to the Coulsdon branch. As a result the offside rear brake pipe was advised to be replaced due to some damage. I requested this to be done. Upon completion I drove a short distance home. The following day when starting the car the dashboard red warning saying 'STOP Braking System Fault' was continuously illuminated. I then had to return the car to identify what the problem was. The result. It was admitted that the mechanic had not replaced the brake fluid when replacing the brake pipe, so there was virtually no brake fluid left. I am utterly appalled by this dereliction of the most basic care and attention given to a job which created a potentially very dangerous situation with my car. If I had been driving on a motorway afterwards, and the brakes failed due to lack of brake fluid, the consequences could have been catastrophic.”

Helpful Report

Posted 4 weeks ago

“After encountering repeated setbacks and receiving little assistance elsewhere, I decided to give this team a chance—and I’m glad I did. From start to finish, they handled everything with professionalism and integrity. Every question was answered clearly, updates were provided regularly, and the entire process was managed with efficiency and care. Their dedication to delivering results exceeded my expectations. ✅ Responsive and Helpful Team ✅ Transparent and Smooth Process ✅ Outstanding Professionalism For anyone looking for reliable support and a team that genuinely prioritizes its clients, I highly recommend their services.”

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Posted 4 months ago

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Posted 4 months ago

“They offer exceptional expertise while being sincerely trustworthy.”

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Posted 8 months ago

“They’re not only experts in what they do but also people you can truly count on.”

Elite Garages 1 star review on 15th February 2026

Helpful Report

Posted 8 months ago

“I was frustrated by repeated setbacks and lacklustre support from other providers, but Michael and team completely changed that. They took the time to understand exactly what I needed, communicated consistently, and resolved the issue with professionalism. Their outstanding commitment really made a difference.”

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Posted 10 months ago

“Their work speaks for itself, and their character makes them even more exceptional.”

Elite Garages 1 star review on 28th November 2025

Helpful Report

Posted 11 months ago

“Very poor experience and draw out process when a part that was fitted to my Saab 93 was found to be faulty, it's been in about of the garage since June 25 it's now Sept 25. I've had nothing but excuses and messing about. I'm having the part fitted at my own expense with a different garage as it's taking too long to resolve. I won't be returning the Brighton branch or recommending to anyone”

Helpful Report

Posted 1 year ago

“My car was written off after Elite ruined my car fitting a clutch . I received no support and after 10 months of wrangling had to accept that they were going to do absolutely nothing to accept responsibility. I live locally and thought wrongly that using a local business would be the right thing. I had to buy a new car . Would never ever trust this garage again”

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Posted 1 year ago

“Thanks to alpharecoveryfirm @ gmail . com ,I got my money back”

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Posted 1 year ago

“I gained a significant insight into the importance of conducting thorough research on a company prior to engaging their services. I was appreciative of how COVSECLTD * COM not only acknowledged my complaint promptly but also took swift action to assist me in retrieving my funds. Their timely response not only alleviated my concerns but also underscored their commitment to ensuring customer satisfaction.”

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Posted 1 year ago

“One of the turning points for me was connecting with NOVARECOUP.ORG. After weeks of dealing with unhelpful support from the original platform, I felt completely stuck. NOVARECOUP.ORG actually listened, took my concerns seriously, and took action. They ultimately helped me resolve the issue, and their consistent updates were a lifeline throughout the process. Highly recommended.”

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Posted 1 year ago

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Posted 1 year ago

“Thank you”

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Posted 1 year ago

“I was scammed and couldn't withdraw my funds, but I found Francis_Olivia _771_@_gmail._Com and got my money back.”

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Posted 1 year ago

“Despite the fact that my withdrawal request was denied, I am grateful to COVSECLTD.COM for making sure I received my money.”

Helpful Report

Posted 1 year ago

“Booking system is a total waste of time. Ordered tyre and selected a morning appointment for 11:00 to 11:30. Arrived at 11:10 to be told that there would be at least a 3 hour wait. So what is the point of having a booking system with time slots if you are unable to keep to anything remotely close to the chosen time? Cancelled the booking and came home.”

Helpful Report

Posted 1 year ago

“Booked an MOT with Salisbury branch, arrived early and left car. On returning one and a half hours later (with no contact from garage) I was informed that they had 'forgot' to check me in and nothing had been done. Extremely unprofessional.”

Helpful Report

Posted 1 year ago

“Four months after starting my investment, I began to feel uneasy when I attempted to make my first withdrawal. My account, which held over $7,000, was unexpectedly locked, and I was told to reach out to customer service. Despite my repeated attempts to access my funds, they ignored every request. After confiding in a colleague, they recommended I contact Chelsy Desmarais. She guided me through the process and helped me successfully recover my money. EMAIL: Chelsy__desmarais__70__@__gmail__.__com or via Whats-App = +1 (443) 207 {2425}.”

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Posted 1 year ago

“Poor booking service at Salisbury. I called and confirmed an appointment and when I came they told me there is no booking. We can not do your car.”

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Posted 2 years ago

Elite Garages is rated 4.8 based on 4,308 reviews