Elite Garages Reviews

Name: Elite Garages
Address: Elite House, Unit 7 Star Road Trading Estate, Star Road, Horsham
Rating: 4.83

4.8 Rating 4,304 Reviews

97 %

of reviewers recommend Elite Garages

4.8

Based on 4,304 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Elite Garages:

Elite Garages are one of the South's leading independent tyre, MOT, car service and forecourt operators with a turnover in excess of

Visit Website

Phone:

01403756520

Email:

enquiries@elitegarages.co.uk

Location:

Elite House, Unit 7 Star Road Trading Estate, Star Road
Horsham
RH13 8RA

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Elite Garages 1 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was an amazing, efficient replacement of a fused BMW headlight. Tricky job done last minute and on my immediate arrival shortly before New Year holiday.”

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Posted 3 years ago

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Posted 3 years ago

“The people were very helpful and made all the necessary arrangements. When the new headlight had arrived, the garage fitted it. I had been promised a wait of an hour and they did the job well within half that time. I was very pleased.”

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Posted 3 years ago

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Posted 3 years ago

“Always very happy with the service received. Honest good garage . Highly recommend”

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Posted 3 years ago

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Posted 3 years ago

“Very helpful staff and did a great work”

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Posted 3 years ago

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Posted 3 years ago

“We had a puncture which was quickly and efficiently dealt with. Within 20 minutes we were on our way. All staff were very helpful and courteous.”

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Posted 3 years ago

Thank you! Always happy to help.

Posted 3 years ago

“Easy and quick to book my MOT on-line. Polite service at reception, MOT was carried out on time and car was ready for collection when I arrived back. An MOT pass was a bonus, all in all a good day”

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Posted 3 years ago

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Posted 3 years ago

“Very pleased with the service, especially with it being over the holiday period.”

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Posted 3 years ago

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Posted 3 years ago

“My clutch went on Xmas eve and these guys were the only garage who offered to help me , I depend on my car as a district nurse and they put their selves out to fix my car , Excellent service guys thankyou”

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Posted 3 years ago

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Posted 3 years ago

“Excellent service as always”

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Posted 3 years ago

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Posted 3 years ago

“I was in Canterbury for the day when I got back to my car and found it had a flat tyre with a nail in it. I tried to get a couple of garages to help me so my daughter and I could get back to London but no one was able to assist until we arrived at Elite Garages. Instead of turning us away like the other garages the staff went out of their way to help even though it was late in the day and they were clearly very busy. They have restored our faith in excellent customer service and kindness. Thank you so much for getting us out of a bad situation. Wouldn't hesitate to recommend this genuine caring garage.”

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Posted 3 years ago

Thank you for your positive feedback Paula! Always happy to help!

Posted 3 years ago

“Great service quick and easily managed”

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Posted 3 years ago

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Posted 3 years ago

“Elite had my size of tyre in stock, unlike another company. The staff were friendly and efficient and I was dealt with promptly even though I did not have an appointment.”

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Posted 3 years ago

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Posted 3 years ago

“Elite are by far the best garage in Caterham. The staff are amazing and always willing to lend a hand even when working over time! Denise at front desk is so welcoming and helpful and the entire team are amazing. Thank you elite!”

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Posted 3 years ago

Thank you Ella!

Posted 3 years ago

“Fit me in where they could, friendly staff and good service”

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Posted 3 years ago

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Posted 3 years ago

“good service. polite staff. Plus the car passed its MOT. My only moan was last year it cost £40 and this year it cost £50. But that's life, I guess.”

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Posted 3 years ago

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Posted 3 years ago

“Happy with the service!”

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Posted 3 years ago

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Posted 3 years ago

“Friendly, helpful, efficient and knowledgeable staff. Competitive pricing. Helped me out of a situation caused by another garage. I will certainly use this garage as my number one choice in future.”

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Posted 3 years ago

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Posted 3 years ago

“Called ahead of time and did the job perfectly. And advised me on how to get the refund for the alignment which was not needed”

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Posted 3 years ago

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Posted 3 years ago

“Dave, the frontline guy always brilliant to get any mechanical issues resolved for their customers in the best way. A very honest and fair garage - thank you”

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Posted 3 years ago

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Posted 3 years ago

“Amazing staff. I booked through black circles tyres. Had two tyres changed and both back and front tracking done. Excellent communication and service. Made me aware of any changes.”

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Posted 3 years ago

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Posted 3 years ago

Elite Garages is rated 4.8 based on 4,304 reviews