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Ella Palm Reviews

4.8 Rating 193 Reviews
95 %
of reviewers recommend Ella Palm
4.8
Based on 193 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email
Queries Resolved In
Under An Hour
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About Ella Palm:

Handmade premium gold, pearl and gemstone jewellery.

We believe that quality jewellery should be attainable and that everyone should have access to the perfect piece to elevate any look.

Our unique collection offers contemporary gold and pearl jewellery with a sophisticated timeless design. We use only the finest precious metals including sterling silver, 18k & 14k gold combined with freshwater keshi, biwa and baroque pearls and semi precious stones to create truly unique handmade pieces. An affordable premium jewellery collection that you will love to style and wear everyday.

Visit Website

Email:

info@ellapalm.com

Location:

shoreham by sea
bn43 5hl

How quickly does Ella Palm resolve customer queries?
(9 months ago)
Greater than 50% of reviewers feedback is Ella Palm resolves customer queries within an hour.
(9 months ago)
84.62%
Industry Average
Had an issue with a delayed delivery but customer was service was very friendly and helpful, I received the Paloma necklace today and it's gorgeous!
- Karli Barrow
Really excellent service, gorgeous products. Would highly recommend. Packaging is beautiful too. Have bought from them several times and will continue to!
- Rena Khaliq
Quick and Excellent customer service. I had a link break on a necklace and contacted their customer service. Within a few days I had received a brand new necklace as a replacement. :)
- Zoe Richardson