emanuals have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
My truck boom was stuck 40ft high so I needed a solution. That one job alone was worth the price of this membership. I've used it since for our wood chipper and our 3 other Fords. We don't have time for downtime, and this service is the fastest way to get the info we need to fix our stuff while in the field.
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- Caitlyn
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I'm a one man show fixing semis on the roadside. The big software companies want to charge me extra for the Class 8 package, which is ridiculous. You guys give me the same factory wiring schematics for my Peterbilt and Kenworth customers without the corporate price. Helps me stay competitive because I'm not passing that huge software cost onto my customers.
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- Robert
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I dropped Alldata because the price kept creeping up.
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- Rusty
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This subscription is perfect for me as i need to manage twenty delivery vans in our company. We just try to minimize downtime as much as possible, and having the actual service procedures on hand instead of waiting on a dealer callback has cut our average repair time drastically. Legit manuals too, everything is oem for our fords.
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- Nicolas
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We maintain a small fleet of delivery vans, nothing huge, but downtime hurts us bad... The dealers always wants the vans to be left there overnight, even when it's diagnosis that should be simple. But now having the service info, torque specs, and proper procedures on hand lets us handle a lot of the smaller stuff ourselves. Not every job obviously but enough that the membership paid for itself pretty quick.
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- Steven
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I got in touch with the support team, and because I hadn’t used any of the membership services, they cancelled the plan and gave me a full refund without any hassle.
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- Diane
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Had trouble identifying the correct engine variant for a service manual. Support asked for the VIN and engine details, checked it and came back with the right one. Really appreciated that because downloading a manual is easy, knowing you've got the RIGHT manual before stripping an engine is what matters.
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- Rosie
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We specialise mostly in German cars and the amount of model variation is ridiculous. Same looking car, different engine code, different gearbox, different procedure. Being able to check the service information against the exact vehicle before starting has prevented more than one headache. Very happy with it.
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- Carmen
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I joined for my work van originally, but the weird win was finding appliance service guides too. Ended up fixing a dryer and dishwasher too with this site. I still call pros when it’s over my head, but having the manual first keeps me from not knowing anything.
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- Lyrentha
