emanuals have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service and are happy with their refunds.
“
My truck boom was stuck 40ft high so I needed a solution. That one job alone was worth the price of this membership. I've used it since for our wood chipper and our 3 other Fords. We don't have time for downtime, and this service is the fastest way to get the info we need to fix our stuff while in the field.
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- Caitlyn
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I'm a one man show fixing semis on the roadside. The big software companies want to charge me extra for the Class 8 package, which is ridiculous. You guys give me the same factory wiring schematics for my Peterbilt and Kenworth customers without the corporate price. Helps me stay competitive because I'm not passing that huge software cost onto my customers.
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- Robert
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I dropped Alldata because the price kept creeping up.
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- Rusty
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We maintain a small fleet of delivery vans, nothing huge, but downtime hurts us bad... The dealers always wants the vans to be left there overnight, even when it's diagnosis that should be simple. But now having the service info, torque specs, and proper procedures on hand lets us handle a lot of the smaller stuff ourselves. Not every job obviously but enough that the membership paid for itself pretty quick.
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- Steven
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I got in touch with the support team, and because I hadn’t used any of the membership services, they cancelled the plan and gave me a full refund without any hassle.
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- Diane
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I buy and flip cheap motorcycles. Not fancy stuff, mostly bikes people gave up on because they don’t idle right or the wiring is a rat’s nest. Forums are useful sometimes but half the advice is from guys who doesnt seem to even know what theyre doing?. With this membership I can pull the actual service manual before I even go look at the bike. Saved me from buying a moneypit once already. That alone was worth it.
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- Malatesh
“
Not gonna lie, I almost cancelled during the free trial because I couldn’t find the manual I wanted. Messaged support expecting the usual copy paste answer but someone actually helped narrow it down by engine code and year split. That part impressed me more than the site itself. Good customer service is how you keep your clients.
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- Kyle
“
We maintain a small fleet of delivery vans, nothing huge, but downtime hurts us bad... The dealers always wants the vans to be left there overnight, even when it's diagnosis that should be simple. But now having the service info, torque specs, and proper procedures on hand lets us handle a lot of the smaller stuff ourselves. Not every job obviously but enough that the membership paid for itself pretty quick.
”
- Steven
