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STIHL Canada Reviews

4.0 Rating 454 Reviews
A-
Happiness Grade
A-

Customer Service - Good

81.13%
Industry Average
I am impressed about STIHL Canada, but our Stihl store in Sudbury, Ontario which is call Forest and Lawn does not have any customer service, they are rude and would not give the sale price for the pressure washer.
posted 2 weeks ago - Michael A
Great service
posted 3 weeks ago - Peter E
Great service and delivery but my saw was missing the container of chain oil that was supposed to be included
posted 3 weeks ago - Lisa C
What a great service! I have used stihl products for over thirty years. How nice to be able to get an accessory direct, delivered in two days, on sale and with free shipping!
posted 3 weeks ago - Mike R
Have be trying unsuccessfully to purchase this item for 2 years at local dealers. Last time I was told my order had arrived but was not there when I went to collect. Other dealers would tell me they would call back after checking if they had the items but did not. Ordered on line and arrived in 4 days. Love the item. Very poor customer service at local dealers.
posted 3 weeks ago - Anonymous
Très satisfait du service et de la livraison A recommander 🙂
posted 3 weeks ago - Sylvain L
Product great but delivery by loomis a disaster. The service was terrible
posted 3 weeks ago - Doug D
Original unit arrived damaged by shippers. Customer Service was excellent to deal with and sent a new replacement same day
posted 3 weeks ago - Anonymous
Good service from Stihl, I must say that we were à bite disapointed with your carrier tracking information. It's coming, finally, was not coming. On and off for at least 2 to 3 days. Not friendly user their tracking info.
posted 3 weeks ago - Rene L
My name is Trent Allridge and wanted to send you an email regarding the great service and knowledge I received in your Morinville store.
posted 8 months ago - Anonymous