England Store Reviews

Name: England Store
Address: Unit 32 Wornal Park, Worminghall
Rating: 3.52

3.5 Rating 832 Reviews

61 %

of reviewers recommend England Store

Company Reviews

Questions

Metrics

3.5

Based on 832 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Visit Website

Phone:

0845 862 9856

Email:

customerservices@englandstore.com

Location:

Unit 32 Wornal Park
Worminghall
hp18 9ph

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice items but sizing is small and postage too expensive when just ordering one tshirt!”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We are sorry to hear you are unhappy with the sizing. We always appreciate feedback and have taken it on board. Kind Regards England Store

Posted 6 years ago

“Trouble with ordering on their website and when the size 16 t-shirt arrived it was very snug (more like a 12/14) so would recommend 2 sizes up for a comfy fit”

Helpful Report

Posted 6 years ago

Thank you for your feedback. We always appreciate feedback and have taken it on board.

Posted 6 years ago

“My jersey has arrived! I like that the name/number cost is built into the cost of the jersey. What I don't like is that I ordered it with Lucy Bronze's name and number on the back, but the crest has a men's World Cup star above it. The women haven't (yet) won a World Cup, and the star shouldn't be there. Please don't assume that all men's cut jerseys celebrate players on the men's team.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. We have taken your feedback on board Kind regards, The England Store.

Posted 6 years ago

“wasn't impressed wanted a full kit for a 12yr old but you only had top and socks then it took over a week to be delivered”

Helpful Report

Posted 6 years ago

“Very easy to order and delivery was swift. The sad point is the sizing. The XL is not XL.”

Helpful Report

Posted 6 years ago

“Easy to place order, goods arrived in acceptable timescale. Clothes run on the small side though, if unsure I would buy the next size up from what you think.”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we are pleased you had a good experience whilst shopping. Kind regards The England Store

Posted 6 years ago

“Nice items”

Helpful Report

Posted 6 years ago

Thank you for taking the time to review and give us feedback. We are pleased to hear you are happy with your order. Kind Regards The England Store

Posted 6 years ago

“THE TRACK SUIT TOP WAS GOOD QUALITY. BUT THE ZIP FASTENER IS ON THE OPPOSITE SIDE THAN THAT NORMALLY FOR A MAN IN ENGLAND. ALSO THE SIZE LARGE 41-44 ONLY JUST FITS A 40 CHEST MAN. EXPENSIVE AND NOT MADE IN ENGLAND”

Helpful Report

Posted 6 years ago

Thank you for taking your time to review. Please contact us if we can help further. We always appreciate feedback and have taken it on board. Kind Regards England Store

Posted 6 years ago

“Fast delivery and quality of goods”

Helpful Report

Posted 6 years ago

Thank you for your feedback, we are pleased you had a good experience whilst shopping. Kind Regards England Store

Posted 6 years ago

“I would recommend a system to track the orders in more detail indicating in each step where the order is located. In the current system it is not known where the order is.”

Helpful Report

Posted 6 years ago

Thank you for taking your time to review. Under the current tracking information you should be able to view when the order is dispatched and track it to the delivery location. We are always happy to help with queries via email. We always appreciate feedback and have taken it on board. Kind Regards England Store

Posted 6 years ago

“Got the tops I ordered in good time but there was an offer on for free postage and the checkout never deducted the postage charge and I couldn't see a promotional code so disappointed with that”

Helpful Report

Posted 7 years ago

“Actually a bit disappointed. Personalised England shirt sent with incorrect wording despite sending an email, as requested, upon order asking for amendment to be made. Awaiting response to return.”

Helpful Report

Posted 7 years ago

Dear Nina, Thank you for your review. I am sorry to hear you are disappointed. This information was updated on our system, however I do apologies you received the original spelling on the Shirt. We are raising a new order for the correct Spelling to be sent to you. Kind regards, Chloé

Posted 7 years ago

“Saw the advert on 22/03/17 and it inferred that the kit if purchased would be delivered by the Lithuania game. Not the case and it took 7 days to be delivered disappointing a 13 year old.”

Helpful Report

Posted 7 years ago

Good afternoon, Thank you for your feedback. I am sorry to hear you are disappointed. We work hard to provide excellent customer service, we are disappointed we haven’t been able live up to this. Please accept our apologies for any inconvenience this has caused you, Kind regards, Chloé

Posted 7 years ago

“The new away shirt is so nice, however, it took at week to come. I did not also recive any updates as to weather the parcel had been shipped or anything.”

Helpful Report

Posted 7 years ago

Good afternoon, Thank you for your feedback. We are happy to hear you are happy with the new England Away Kit! I am sorry to hear you are disappointed. We work hard to provide excellent customer service, we are disappointed we haven’t been able live up to this. Please accept our apologies for any inconvenience this has caused you, Kind regards, Chloé

Posted 7 years ago

“Web site was easy to use”

Helpful Report

Posted 7 years ago

Hi Mario, Thank you for your feedback, we are pleased you had a good experience whilst shopping. Kind Regards The England Online Shop

Posted 7 years ago

“the service customers has answers quickly to my problem”

Helpful Report

Posted 7 years ago

Hello, Thank you for taking the time to contact us. I am pleased we resolved your problem quickly, and you were happy with the service provided. Please, if you require anything else in the future, do not hesitate to contact us. Kind Regards, The England Online Store

Posted 7 years ago

“Firstly great t shirt. Secondly not so good to keeping to the promised delivery date. After a phone call and a 10 day wait my items arrived.”

Helpful Report

Posted 7 years ago

“Delayed delivery which was disappointing . This was due to high level of orders .”

Helpful Report

Posted 7 years ago

“Purchased two items from the store and paid for them. I had to email customer services because I had not had any confirmation of despatch. I was then told that one item was our of stock!. Quality and delivery on the one item was very good. Regards Sam”

Helpful Report

Posted 7 years ago

“Product very good quality if a bit larger than expected; delivery hopeless - ordered 28th Nov had to chase and still didnt receive till 13th Dec - not good enough these days”

Helpful Report

Posted 7 years ago

England Store is rated 3.5 based on 832 reviews