“Charged $1 for one report, i used just google play and now they charged me $99. When I asked for refund, they are offering me to give another $99 worth of report or services. What a scam !”
“Scam 100 %. I was robbed of $100. I have told this company how to stop the bad reviews. Not listening. If they listened to me they would make no $. It’s all based on taking money from people without their knowledge. Epic VIN has a D+ rating with the BBB. Stay clear of this company!”
“Scam alert, I went to their website to check a Vin, they charged me $ 14 and then few days later they charged me $ 100 without my authorization.
Be careful.”
“The reports are accurate, have lots of information and many photos. If you are buying a vehicle, this service is very convenient and helps to make an informed decision!”
“These reports are comprehensive, and I found all necessary information, starting with the mileage and finishing with very clear photos of the car damages. The unlimited package is very affordable, it includes as many checks as you require. Highly recommend!”
“*************** Very Bad experience
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I had a terrible experience with EpicVin. After signing up for their 3-day free trial, I was unable to locate my account to cancel it in time. I sent them an email, but received no response. To my surprise, today I found that I had been charged, and I contacted them immediately—within 3 minutes of realizing the charge. Unfortunately, they told me they couldn’t offer a refund due to their policy, and their customer service was rude and completely unhelpful. They didn’t even attempt to resolve the issue or show any understanding. I find their lack of support and transparency appalling. Their customer service is absolutely dreadful, and I would strongly advise against using their service. It’s frustrating, unprofessional, and a waste of time. Do yourself a favor and avoid EpicVin.”
“Thieves. They are advertising 1$ to check your car history, after you pay and 3 days have passed I was charged 100$ for a monthly subscription at epicvin. I was shocked. Immediately I contacted support to get a refund since this was not displayed at the moment of the purchase, and they replied that they can’t refund. They are just milking people money like this and support doesn’t even care the only thing they say is that they understand but they cant do anything. Worst company ever. Fraud schemes!!! I cant believe this is a company based in USA and operates like this. I hope this issue gets as many complaints to shut this shittyyy company down.”
“Extremely Disappointed with EpicVin’s unprofessional Customer Service
I’m very disappointed with my experience with EpicVin. I subscribed to their service to check a car report i wanted to purchase, which worked fine. However, I forgot to unsubscribe and was later charged for a membership I didn’t intend to keep. When I contacted customer service to request a refund, they refused, citing their company policy as the reason.
While I understand the importance of policies, good customer service often means making exceptions in genuine cases like this. I wasn’t trying to misuse the service—just an honest mistake—but EpicVin showed zero flexibility or willingness to accommodate.
This rigid approach feels unfair, especially for a service that isn’t being actively used. A company’s ability to empathize and work with its customers says a lot about its values, and unfortunately, this experience has left me with a negative impression of EpicVin. I wouldn’t recommend them at all !”
“I got all the information I required from this site to look into a car's history, including its owners and accidents. After I had everything, I cancelled the subscription.”
“The unlimited monthly subscription has been a perfect choice for me. I don’t have to worry about extra charges, no matter how many reports I run. Love the convenience!”
“I used this service to examine the history of my car and obtained all the information I needed, including accident records and past owners. I then canceled my subscription.”
“Using their trial was a total game-changer! The reports were incredibly detailed, filled with photos, and provided everything I needed. The option to test without committing to a full subscription is fantastic. Highly recommend!”
