“I opted for one time report and I was not aware that I have been enrolled for a monthly membership charges of $49.99. I sent an email to support staff after seeing a monthly membership reminder and they cancelled it after 4 days of my request and when membership was already charged. Now they are pointing at weird policies posted on their website that User had to cancel their membership and simply reaching out to support team doesn't ensure cancellation. It's an open fraud. Don't understand the point of support team. PLEASE PLEASE STAY AWAY FOR SUCH FRAUD COMPANIES who charge customers even after cancellation. They only know how to make money, look at all the reviews on the same. Definitely feel like got cheated on a day light.”
“I would like to give 0 star if possible. They charged $49.99 fee for the membership monthly which I never agreed. They hide lots of details to charge the money directly. If you send an email to ask about the transaction and refund, they actually have an automatic response (within 10 seconds after you sent) saying that they cannot refund the money to you but can only refund it as credit to their website account (which is useless). I was originally use PayPal to get the $1 report and they will charge you through the same payment method. I was arguing twice with PayPal directly but PayPal DOES NOT handle this. I finally need to contact my credit card company and let them dispute it. So TLDR: do not use this company, and if you did have the same experience, just go with your credit card company and dispute it directly. This company should be listed as a fraud company globally in the finance system.”
“I enjoyed their 3-day trial. It took me no time to get the report and I canceled it right after I was sure of my purchasing decision. If I were to keep looking, I’d definitely keep it. The service is so worth the money!”
“Although the service was useful, you may stop using it at some point. Be careful with their subscription policies, they will steal your money without any chance to refund and the support will tell you that they will not refund although the subscription was cancelled a day before the charge. My opinion is that this is a fraud. No preliminary notice of charges, no notice of trial period expiration and no chance of getting the money back. I would rather find some other service than the one that tries to charge me in a hidden tricky way, but if you can still try, but then immediately delete your card from the account.”
“Scalers offering 1 dolar report ending up charging 49.99 customer service is an automated responses they do not reply or answer any of your complains”
“Totally unprofessional conditions. Car reports for $1 and then $49.99 that is automatically charged about a week after. Once a person wants the money back, there is no chance. The car report was great, but this attitude towards customers is sick. Rating the lowest and I recommend to "don't use their services"”
“For detailed car history, EpicVIN.com proved to be quite helpful. Although it wasn't overly detailed, it allowed me to verify the general authenticity of a car. Thanks to EpicVIN, I was able to purchase my car. The 3-day unlimited access trial was excellent for comparing different vehicles and making my decision.”
“Fraudulently charge you 49.99 and refuse to refund
Report i got for one dollar was inaccurate
I will be disputing with my bank
Report to state and federal agencies”
“When it came to getting specific vehicle history information, I found that epicvin.com to be very helpful. Although it was brief, it helped me determine whether an automobile was authentic in general. I was able to purchase a car because of Epicvin.”
“When it came to finding specific car history information, I found that.com to be really useful. Although it wasn't comprehensive, it provided me with a decent sense of if an automobile was authentic.”
“The best option I have found, the reports always have full information incluuding damages and the cost of the subscriptions is better than other sites. That and I am under no obligation to continue the subscription when I don't need it.”
“Like the others here this company takes your money and will not refund when you ask for it. They may have useful information for someone but not me. The report that they sent was something that I did not want and never looked at it. They have polite support people but they just not want to refund for something you did not want. It just appears to be that this company is not reputable in their business practices. As I write this I see it asks if was easy to get a refund NO you will not!”
“When it came to supplying precise car history information, I found EpicVIN.com to be quite useful. Although it was brief, it helped me determine whether an automobile was authentic in general. I ultimately purchased a car because of EpicVIN. I really enjoyed having unrestricted access to the 3-day trial, which helped me narrow down my options by comparing several automobiles.”
“An unauthorized charge of $49.99 that was applied to my account. I just authorized a payment of $1.00 for a VIN number car history report through this website. However, I was not informed nor did I consent to any subsequent charges or memberships.
3 days later, my account was charged $49.99 for a monthly premium membership, which I did not agree to at any point. This charge was made without my permission, and they didn't refund me.”
“This service is a great way to look at vehicle history and figure out whether the car you are looking into is a good fit. I recommend it with no hesitation.”
