EYT Reviews

Name: EYT
Address: No Adress, No City
Rating: 2.93

2.9 Rating 29 Reviews

24 %

of reviewers recommend EYT

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price. Delivery was quick. Product robust. Will definitely shop here again. Thanks.”

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Posted 9 years ago

Thanks Robert, Glad we could help!

Posted 9 years ago

“online shop assistant was useful and made for a quick and successful sale. Product arrived in good time.”

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Posted 9 years ago

Thank you Ellen, glad the product arrived safely and in good time!

Posted 9 years ago

“Great service, replied to queries quickly, speedy delivery & a fabulous, great quality product. Highly recommend.”

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Posted 9 years ago

Hi Kim, Thanks for the great review, We are always happy to support & help!

Posted 9 years ago

“Very knowledgable staff when it comes to technical gear and helpful response by email for oversees customers!”

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Posted 9 years ago

Thank you for the kind review, We are always happy to help!

Posted 9 years ago

“Great to deal with and very friendly. Would like to say thank you to steve as the exped mats were perfect and arrived quickly. Lisa Taylor”

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Posted 9 years ago

Thanks Lisa for positive review, The Exped DownMat UL 7 Sleeping Mats are a great product hope you get great use out of them!

Posted 9 years ago

“Excellent price and the service was very good too with staff friendly and helpful on the phone while delivery was next day. Many thanks”

Helpful Report

Posted 9 years ago

Thank you for your feedback!

Posted 9 years ago

“I can't comment on the speed of delivery as I was unavailable to sign and had to collect the package from the post office sorting office. The bag had a small scuff on one of the gear loops, that was not present on the plastic wrapping so it would seem that the damage happened in the factory prior to dispatch, maybe to equip your trip. but the bag looks to be brand new. generally hAPPY.”

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Posted 9 years ago

“Was quick dispatched and happy with items however I order 2 items with 2 different colours papers works show 2 different colours but I received both items on same colour!”

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Posted 9 years ago

Hi Nico, Sorry to hear that you received two of the same colour Run performance X Socks. Why have you not contacted us to let us know as we can Easily exchange to the colour requested as these socks come in the exact same packing. Please get in Touch and we can sort this for you. sorry you've received a different colour.

Posted 9 years ago

“I've been told my order has been dispatched but not told eta so I'm unable to plan to be available to sign for parcel”

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Posted 9 years ago

“I purchased a Mountain Equipment coat, it is a great product and the price was competitive. My only complaint was having to pay for postage and the delivery time frame, hence only 3 stars.”

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Posted 9 years ago

Hi Brian, Thank you for your honest review. As a independent we need to charge delivery but our product prices offset the cost.

Posted 9 years ago

“Disappointed wanted for trip to Belgium. No tracking details available and gone to Belgium without item. Still Not arrived.”

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Posted 9 years ago

Hello Dylan, it was showing on the Royal Mail system, attempted delivery unfortunately your watch was only rearranged for another delivery via your Mother once you had left. Please see tracking No: (KR104121165GB) If you ever want anything else we will offer you a discount. Thank you again for your purchase!

Posted 9 years ago

“No email confirmation following an internet order. I emailed and phoned to ask for order confirmation. Telephone support was far better than an online order.”

Helpful Report

Posted 10 years ago

We apologise that our e-mails sent had gone into your spam box but the e-mail providers have stepped up security and unfortunately we are not in control of this and we are unaware until the the customer contacts us. We are trying to work this out. We are glad the item arrived in good time and order!

Posted 10 years ago

“My package did not arrive in the 2-5 days for European shipping that was stated. I had to track down the package myself. When the backpack finally arrived a strap was missing. So not the best experience, but I must say the staff was helpful and polite in resolving the situation to get what I needed.”

Helpful Report

Posted 10 years ago

Hi Norman, Your item was place on a next day service via DPD courier services. When we spoke with you on the phone the tracking was showing attempted delivery and that it was being held at your local postal office. As to the missing strap we do apologise and a replacement strap is already with you.

Posted 10 years ago

“Ordering system and interface good. Paid for recorded 2-5 day tracked delivery that took over 8 days to arrive. Unsure as to what I paid for this delivery.”

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Posted 10 years ago

“Website easy to use, delivery took a week which is quite long compared to other sites. I called to see when they estimated delivery and was informed I'd get a call to let me know, no one did. Good value for money.”

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Posted 10 years ago

“Delivery was very fast and efficient. However item (Fizan Compact 4 Trekking Poles) arrived with very minimal instructions and one was already scratched. Had I not been familiar with walking poles I would have had problems adjusting them to suit me. They also did not have the Fizan logo on the straps as shown on the website. i was initially concerned that they might not be genuine.”

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Posted 10 years ago

“Item was super delayed and no information was given. It was really difficult to get in touch as phone system never connects just redirects. Finally got through via email and was told why item was delayed but it was a pretty frustrating experience nonetheless.”

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Posted 11 years ago

“Quick dispatch, items as described but the final price on my credit card was a little bit higher that on website inscluding shipping and I did not get any answer from the seller.”

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Posted 11 years ago

“Lenght of trousers not provided. Wrong tracking number provided. Order received in a week.”

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Posted 11 years ago

“Had to chase up delivery, though they were very helpful when I contacted them. Unfortunately I realised too late that they had sent the wrong item colour - had chosen them specifically to get a certain colour but by the time I noticed, garment had been worn so didn't bother trying to change it.”

Helpful Report

Posted 11 years ago

EYT is rated 2.9 based on 29 reviews