ERG Facilities Ltd Reviews

2.4 Rating 486 Reviews
34 %
of reviewers recommend ERG Facilities Ltd
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0800 038 5657

Location:

ERG Facilities Ltd10 Journeymans WayTemple Farm Industrial EstateSouthend-On-SeaSS2 5TF
Southend-On-Sea
SS2 5TF

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ERG Facilities Ltd 1 star review on 3rd November 2023
Anonymous
ERG Facilities Ltd 1 star review on 15th October 2023
RF Plumbing And Heating
ERG Facilities Ltd 1 star review on 15th October 2023
RF Plumbing And Heating
ERG Facilities Ltd 1 star review on 28th March 2023
Anonymous
ERG Facilities Ltd 1 star review on 28th March 2023
Anonymous
ERG Facilities Ltd 1 star review on 16th November 2022
Anonymous
ERG Facilities Ltd 1 star review on 16th November 2022
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4
Anonymous
Anonymous  // 01/01/2019
1.5 (76) Pest control service in Southend-on-Sea, EnglandOpen OVERVIEW SERVICES DIRECTORY REVIEWS PHOTOS Google review summary Reviews aren't verified 5 4 3 2 1 1.5 (76) Reviews All price29 nest26 wasp25 call16 +6 Sort by Most relevant Newest Highest Lowest Ian Slater 4 reviews an hour ago NEW Critical: Quality AVOID - AVOID - AVOID !!!!! Read this before calling them. Check Trustpilot. ERG have a 1000 1 star reviews for ripping people off. …More Micro Akta 1 review 4 days ago NEW Service: Hornet & wasp extermination Critical: Professionalism, Punctuality, Quality, Value I paid £186 to remove a wasp nest, easily accessible. Time slot for work was 2-6, but person arrived at 6.45 pm, when it was dark. he had a very weak touch, no step ladder, could not see the nest properly. Next day, wasps as busy as before. …More Maz Kaya 6 reviews a week ago NEW Critical: Professionalism Called to get a quote, rude operator throughout conversation she was blunt. After getting a quote I said far too expensive before I could say anything else she hung up. Great service im glad you were expensive Azam Khan Local Guide·305 reviews·2303 photos a week ago NEW Service: Hornet & wasp extermination Positive: Professionalism, Punctuality, Quality, Responsiveness, Value I used the local company in Glasgow and the man they sent couldn't have done more, professional and explained everything I found them to be very good. Just for safe measure he came back the next day to make sure that the wasp nest and wasps …More Kellie Rainbow-Smith 3 reviews 2 weeks ago NEW Critical: Professionalism, Quality, Value Absolutely terrible service no wonder you've only got a two-star review. I paid £162 for a job that was not completed. With the engineer who came out with the wrong size ladder and advise the customer service person if that's what I could …More 1 Elizabeth Doyle 1 review 3 weeks ago NEW Charged £162.00 for call out fee as guy found nothing regarding a wasp problem. Guy was proffesional but feel ive been ripped off being charged this enormous amout for call out fee..avoid at all costs. Sharon Leftwich-Lloyd 8 reviews·8 photos 4 weeks ago Services: Home inspection, General pest inspection Critical: Professionalism, Punctuality, Quality, Value Late. Didn’t investigate. Did not solve the issue. Did not respond to complaint email. Then became a nuisance phoning me constantly to contest my reversal of the charge. Broke several legislative laws - left poison in my home in human …More Sue Cook 8 reviews 4 weeks ago Critical: Quality, Value You've ripped me off! I paid £162 for nothing. A guy came out on Tuesday morning as promised .... that's the highlight! He sprayed a powder into a hole in the porch roof. He told us that it should work within 24 to 48 hours. 5 days later we …More 2 A Winiarski 2 reviews a month ago Critical: Professionalism They have do nothing exept for a maddy stain on my carpet, and still charge ma £160, highly recoment to find someone else, not happy Julie Smith 1 review a month ago Critical: Professionalism My sister phoned Saturday regarding a rat in my mothers bedroom, they said they would be out within 4 hours. They then phoned her back saying they couldn't make it and they …More Martha Taunt 1 review a month ago Critical: Professionalism, Punctuality, Responsiveness, Value Called out for a suspected wasps nest, was Told it would be £135 for treatment but they didn’t mention that if no treatment would be fine it would still cost £135 !! They are not a local company like …More Graham Kitchin 3 reviews 2 months ago Critical: Quality Please DO NOT use these scammers who promise to eradicate your wasps nest and when it is difficult they renegade on their guarantee and try to charge you again , the initial fee was £170, 3 times a local guy and I still having wasps flying inside my house! Avoid at all costs ! 1 Pamela Bowman 1 review 2 months ago Service: Hornet & wasp extermination Critical: Professionalism, Punctuality, Value They damage my new flooring, and now will not accept responsibility. When they cancelled the appointment, they did not tell me when they were coming the next day and woke me up at 8:30 in the morning banging on my door. I would not recommend them to anyone as I have not received an invoice for the work. 1 ali Local Guide·38 reviews 2 months ago Scammers. Pretend to be local company, but are just a call centre in Essex. Charge way over the odds for pest control then phone a small business to do the work and underpay them. Terrible. Alan Fleet 16 reviews·2 photos 2 months ago Critical: Responsiveness Did not turn up twice NOLA MARTIN 1 review 2 months ago Critical: Professionalism, Quality, Responsiveness, Value I RANG TO ARRANGE FOR A WASP NEST TO BE REMOVED. FIRST APPOINTMENT WAS CANCELLED. RATHER EXPENSIVE COMPARED TO WHAT I HAVE PAID IN PREVIOUS YEARS FROM A LOCAL MAN, NOW RETIRED. CAME ON FRIDAY 21ST, MY HUSBAND WAS AT HOME, AND THEY …More 1 Caroline Ford 3 reviews 3 months ago Called on behalf of a friend who was desperate for help. I was assured they would come that day. Several hours later they rang to say they were no longer able to do this. Not impressed Barry Thomas 12 reviews 3 months ago Critical: Value Arrived next day paid £120.00 +VAT was here for less than 5 minutes never assesed where Wasp nest was Sprayed powder from lance onto suspected area and left in hurry. …More Lukasz Hostynski 7 reviews 3 months ago Critical: Professionalism, Responsiveness Hung up on me mid sentence. Overall quite rude with little knowledge on garden pests. Elizabeth Wighton 1 review 4 months ago Critical: Value I was charged £135+,vat for a visit that lasted about 10 minutes to be told nothing could be done I certainly would recommend this company after I complained I still had not received confirmation email. Daisy 4 reviews 4 months ago They agreed to a same day booking and then abruptly cancelled three hours later. Not reliable Ian Slater 4 reviews an hour ago NEW Critical: Quality AVOID - AVOID - AVOID !!!!! Read this before calling them. Check Trustpilot. ERG have a 1000 1 star reviews for ripping people off. Do not use ERG pest control under any circumstances. They are London based, scammers, overpriced and sub the work out to local companies. I know through experience as we have unfortunately been stupid enough to do some work for them. They charge £175 for a wasps nest treatement and then the contractor has to invoice them for £60. We unfortunately did 23 wasps jobs for them in June and still haven't been paid the £1380 owed, even though they have a 30 day terms of payment method. 5 months later and countless calls and unanswered emails I have had to threaten them with courts, they still refuse to pay or answer my calls. I have spoke recently to two other companies also owed lots of money from this dodgy company. I have also attended several properties that ERG have sent a cowboy and the work carried out wasn't resolved. The customer was told it would be a further £175 to send someone back. Pretty disgraceful! I strongly advise to avoid any southern based companies that say they are local when they are not. I have been in this business 20 years and absolutely dumbfounded how they legally can get away with it. Trust me there's at least 5 on top page of Google, so do your homework and keep it cheaper with a local company you can trust. We guarantee our work to everyone with no further costs if a re-visit is needed. I have put this review on because legally I can. It's not to discredit them it's to warn the public to be aware. Look at the countless one star reviews they have, it speaks for itself...
Helpful Report
Posted 7 months ago
Awful service, they were late to attend on 2 occasions and charged me nearly 4 times what I was told later would have been a reasonable price.
Helpful Report
Posted 7 months ago
Thieves! They don’t pay the trades they use and pocket the money themselves. DO NOT USE THIS COMPANY either as a contractor or customer.
Helpful Report
Posted 7 months ago
All tradesmen, Please don’t work for this company as this company is in administration since 19/08/22 and still allowed to operate to rescue out of it. This company is ripping people off and the tradesman are not paid at all. I was approached by a lady called Jade, taken my details from gas safe registered engineer. Although my company terms and conditions for payment to receive, is once job completed invoice served payments should be cleared by the contractor by week maximum, I had accepted by erg facilities Ltd company 30 days policies payment. I have my 10 invoices outstanding and not any of them are paid although all my customers have paid for the company since the job is completed successfully. All their reviews are fake and this company doesn’t have any tradesmen working for the company. They out source the jobs to local tradesmen and charge customers £139.00 plus vat for an hour, and they promise the plumbers to get paid £60.00 an hour, I paid for all parts to complete the job expecting my invoice to get paid but I am out of pocket £1500.00 it’s well over 3 months now an account are not responding to my reminder emails nor my to my phone calls. ERG ask us to let them know as soon as the job is completed so that they take the payment from the customers. Which I have witnessed, an here I am still not paid till date even though all jobs are completed in July 2023 I tried taking them to small claims court but been advised by business debt line to register my debt to insolvency case dealers. Details are on the attachment. Please all tradesmen worked for this company and out of pocket please register your debt to this insolvency case dealers and may get some payments out of them as ERG facilities Ltd is registered under Facilities Realisation limited Company number 10129961 Please pass on to your friends and families or even put this up on social media to let the whole country know about their operations. This company runs their operations nation wide. Please don’t get caught up Thanks
ERG Facilities Ltd 1 star review on 15th October 2023 ERG Facilities Ltd 1 star review on 15th October 2023
Helpful Report
Posted 7 months ago
Do not do work for this company, absolute disgrace, getting paid direct of the customers on the day and not paying the trades, if your a small business and cash flow is key don’t make the same mistake as we have, we have spent out on a boiler over 1k plus installation costs and have not been payed.
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Posted 7 months ago
Scam, con money from customers by overcharging and they take payment off card without permission or agreement
Helpful Report
Posted 7 months ago
SJH Pest Control Still waiting for 37 unpaid invoices going back to over a year ago. They did pay me for 11 invoices a few weeks ago but have now stopped so back to leaving reviews.
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Posted 7 months ago
Absolute total Rogue Traders under no circumstances. Use this company, appalling service, appalling, everything stay far away.
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Posted 8 months ago
I was assured by a confident & professional-sounding person on the phone that someone would attend asap but before 2 o’clock at the latest. Phone call at 1.30 to say that they would be unable to attend then, but would aim to before 6pm. Needless to say that changed to between 10-3 the following day, but at 2.30 I got a call to say they would be unable to attend at all. Why make appointments in the full knowledge that there would be no available people in the area? Two days wasted, including taking a day off work. Useless, unprofessional, and I advise people to steer clear of this business.
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Posted 8 months ago
SCAM COMPANY WHO AQUIRE LEADS FROM GOOGLE AND THEN SELL TO LOCAL FIRMS WHO CARRY OUT THE WORK AND NEVER GET PAID. THEY PLAY AND BALANCE EACH COMPANY JUST RIGHT SO THE RETRIEVAL OF THE DEFAULTED INVOICES IS NOT WORTH THE HASSLE OF GOING DOWN THE LEGAL ROUTE. A TALENT THEY HAVE PERFECTED! EVERYONE FROM THE CONTROL TEAM, RECRUITERS, AND THE (2) PEOPLE WHO WORK IN ACCOUNTS WHO NEVER ANSWER, ARE IN ON IT. AVOID!
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Posted 8 months ago
Called this company with a long standing plumbing problem. 2 visits by 2 separate plumbers both really nice but in house for less than 30 mins each was charged £360.74p £30.60p of which was the charge for the part needed. This is an extortionate amount given the time taken to fix. I would never use this service again .
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Posted 8 months ago
Terrible company. We completed work for them ten months ago and have still not been paid. I've chased them time and time again, and they ignore emails, and when you phone them, they advise that they will arrange payment ASAP, but never do. I'd advise all contractors to avoid doing jobs this company.
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Posted 8 months ago
Please never use ERG they never pay the contractors and charge the customers far to much money and take the money asap there not a local business they use local contractors to the area is all stay away
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Posted 8 months ago
Erg are not paying the sub contractors organs engineers they charge customers £139 per hour take payment immediately after but do not pay staff . Do not use this company they rip employees and customers off big time !!!!!
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Posted 8 months ago
Do not use- I’ve done 5 jobs for this company and not been paid, keep being told there is a backlog of invoices. Look these up on YouTube / Google … always go direct to local tradesman rather than these And their charges are just horrific
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Posted 8 months ago
If you are looking for work please do not work for this company they do not pay you on time, most of the times months later meaning you are out of pocket material wise & fuel. To get payment i had to threaten legal action was the only way they made any sort of payment but never was the agreed amount just kept breaking promises, my advice if you can avoid at all costs
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Posted 8 months ago
Don't pay their engineers. Do not use if you are a contractor. Left with invoices outstanding and no way to contact the accounts team.
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Posted 8 months ago
i have contacted BBC rip off Briton, advise all of you to also email them with you rip offs from ERG, LETS TRY TO SHAME THIS ERG ON NATIONAL TV
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Posted 8 months ago
I was a contractor for them, now will not work for them any more. they charge the customer over twice the amount I bill them. take 3 /4 months plus to pay me. after many calls, emails promised payment dates expired with out payment, advice to people thinking to use ERG don't, they charge double the normal rate using local contractors to sub contract for them
Helpful Report
Posted 8 months ago
I recently had the unfortunate experience of working with ERG Plumbing, and I must say it was extremely disappointing. Not only did they fail to meet their contractual obligations, but they also left me in a difficult financial situation. Firstly, their lack of professionalism was evident from the start. Communication was sporadic and often unresponsive, making it incredibly difficult to coordinate projects effectively. This lack of organization caused delays and unnecessary stress. Furthermore, ERG Plumbing consistently failed to deliver on their promises. They frequently missed deadlines, leaving my projects incomplete and causing significant disruptions to my daily operations. Their lack of reliability and accountability was truly frustrating. To make matters worse, ERG Plumbing has now gone into administration, leaving me with outstanding invoices totaling over £1000. It's deeply concerning that they have failed to fulfill their financial obligations, leaving me in a difficult financial position. Overall, my experience with ERG Plumbing has been nothing short of a nightmare. Their lack of professionalism, poor communication, and failure to fulfill financial obligations have left me in a challenging situation. I strongly advise others to be cautious when considering working with this company.
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Posted 8 months ago
ERG Facilities Ltd is rated 2.4 based on 486 reviews