ETX Capital UK Reviews

Name: ETX Capital UK
Address: One Broadgate, London
Rating: 3.35

3.4 Rating 1,161 Reviews

58 %

of reviewers recommend ETX Capital UK

Company Reviews

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Metrics

3.4

Based on 1,161 reviews

Customer Service
Communication Channels	Email

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Phone:

0207 392 1434

Email:

newaccounts@etxcapital.co.uk

Location:

One Broadgate
London
EC2M 2QS

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ETX Capital UK 1 star review on 16th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Works well with excellent customer service.”

Helpful Report

Posted 11 years ago

“Customer service is perfect. Trading platform is perfect. Easy to use and understand. Everything is perfect :)”

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Posted 11 years ago

“I am very happy with the service and follow ups that I receive from all at ETX Capital. I had a problem with transferring of funds and it was sorted out immediately. ETX Staff are always friendly over the phone and helpful. With this service I can definitely recommend ETX to any potential trader, especially someone starting with trading and needing guidance with this platform.”

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Posted 11 years ago

“My little trades are so small they are insignificant in the grand scheme of things but hey, we have to start somewhere, and I have never been made to feel insignificant. Great place to learn about the big wide world of trading and I plan to continue and become significant!”

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Posted 11 years ago

“Dear all Thanks to David, Simon and ETX for giving me a new pair of technical trading eyes... Now I can take educated and inform decisions on my trading :o) Can you please add one more mentoring class in the middle of the month, as currently we have only one mentoring class which is every fourth week of the month Many thanks Sattar Ahmed”

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Posted 11 years ago

“I really like the site and think it's very quick and easy to use. The one thing that I tend to have problems with on my screen, (a new HP S2231a widescreen), is with the colour of the negative values, i.e. red. For me it does not work well with a balk background and I find myself squinting to confirm a number. I realise this is seemingly a minor point and perhaps difficult to change if it is not a legacy system. However, if it could be change to pink or at least a lighter shade of red that would be brilliant.”

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Posted 11 years ago

“I have been using etx capital for years now and in terms of platforms is one of the best out there, they have friendly customer base and I encourage others to use it.”

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Posted 11 years ago

“The charts are very good and I can use all the indicators with ease; I can trade in many ways, through the platform, through the charts and through the open order section. I can amend orders easily. Get an email with time, date stamped immediately. The teaching is excellent. Overall, thoroughly satisfied. MC.”

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Posted 11 years ago

“I find the ETX platforms to very user-friendly.”

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Posted 11 years ago

“Probably like most I've scoured the net looking for learning options. Overall I've found ETX extremely helpful in relation to me learning retail trading. The free education webinars I have been revisiting for 2 years now, and find them second to none, and I have seen the trendflow strategy's advertised more recently for as much as £8000 or so by another company advertising. They teach the core skills required for trading which are required even if you utilise purchased strategies. The tuition is comprehensive and goes from basic to advanced formulations on chart movement. They don't hand hold through initial trading which has been stated by them, but do offer ongoing mentoring through trade submissions. I have developed what I think is an advanced view of chart movement/price action through the ETX webinars primarily - with some perspectives and tools used form scouring the net, but predominantly chart geometry, price action analysis and assessment of momentum has come from chart watching and reviewing of the webinars supplied through ETX. My only flaw at the moment seems to be committing to pressing the button to trade the setups I have learned to recognise more frequently. The ongoing webinars and mentoring is important, as any knowledge requires time and reflection to become more unconscious to allow chart reading to become more fluid. ETX have even given me a £500 incentive to trade which has helped in committing to live trading, not without a tie-in of course, but if it was just given there wouldn't be any incentive... I rate ETX as very good as the education and incentives help the average Joe like myself to gain access to an industry otherwise inaccessible to many. I work as a nurse in psychiatry, and part time electrician also, but am now committing to trading more seriously in place of electrical work, which I put very much down to the support given through ETX. It's not an easy profession to master, but for me without ETX I think the cost of professional knowledge would make trading technically too inaccessible to learn at the level offered by ETX when you have family commitments and limited funding. The platforms are very good. - In relation to improvement the web traderpro platform could likely do with a volumes indicator similar to the one in MT4. On the data tips it would be helpful to have the candle size also stipulated instead of having to work it out, and perhaps also include a candle size inclusive of spread to allow for quick pip size calculations. With trade intervention on slippage, on occasion it doesn't seem to have been done to trader advantage, so if in higher profit and closed the extra profit should be taken, or as with experienced by myself, if a trade slips past the stop and back into the trade without stopping out, then there is no need for a trader to close it at the stop price... so closing to trader advantage is something I am skeptical about with ETX, however that was well over a year ago. Overall a good experience, and well worth utilising whether a novice with no experience or professional trader. The more recent email of economic events each week is a good improvement to customer service also.”

Helpful Report

Posted 11 years ago

“Excellent platform. excellent charts. fast execution. minimal slippage by comparison to other brokers around news events. downsides:- ipad platform times out too quickly IMO. when bouncing between Apps reading news events and checking external charting apps. When I go back to manage my trade, the server has timed out! 300 seconds is not long enough. Also, the web platform does not auto-adjust the main window depending on which web browser I'm using. I maybe abroad, or with someone else and away from my own PC. I could be using Safari, Avant browser,etc but the price tickets are zoomed in! Other than those minor niggles, I see very little room for improvement. hope that helps! :-) Daniel Shiel”

Helpful Report

Posted 11 years ago

“Simple to use, reliable, happy with the overall service”

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Posted 11 years ago

“ETX Capital is my number one broker. The company is managed very well. The staff is fully trained and can attend to any queries from customers very quickly. ETX Capital is one of the few brokers that allow trading with micro lots which is perfectly for beginner traders. Since I have started with ETX Capital in 2011, I have never found it necessary to go to another broker. There are no delays in execution of trades in any way. A lot of training and support is offered and support via Auto Chartist is superb. The charting platform managed by Messrs. Ariel Charts is good and also have good indicators. I am amazed that so few people in the larger trading community know of ETX Capital. All in all a great company.”

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Posted 11 years ago

“Great user-friendly platforms. Loved the experience and was treated with great personalized service from the moment I made an account with Etx Capital. Definitely will be recommending them.”

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Posted 11 years ago

“Simple, straightforward platform. I have accounts with other spread betting companies, but I'd have to say this is the most streamlined; in terms of process (joining/deposit/withdrawing) and ease of use. Support are very helpful.”

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Posted 11 years ago

“I love the the experience of using the product and all the learning material they provide for you to develop.”

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Posted 11 years ago

“Joined etx from one of their competitors and so far the experience has been great! low spreads and pips means my trades have better chance of ending in the money...support is swift and efficient and arranging payments has been pretty straightforward...”

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Posted 11 years ago

“ETX CAPITAL is the Way to Go! I use a lot of different accounts for different types of spread bets, but for my forex trading I use these guys exclusively. They give me the best choices, the fastest information, the best service and the quick payouts I need.”

Helpful Report

Posted 11 years ago

“For me, it’s all about the mobile app. I don’t sit at a computer much and need to be able to trust trading on the go to work right. It’s never an issue with ETX and the app can do everything I need it to and more!”

Helpful Report

Posted 11 years ago

“I have to admit I don’t have a lot of experience with spread betting, but once I got started, they made it so easy to follow everything and learn the system that I couldn’t help but succeed. Their Expert Advisors practically take care of everything so you can make the best decisions.”

Helpful Report

Posted 11 years ago

ETX Capital UK is rated 3.4 based on 1,161 reviews